Ford India — i have done 40000 km service of ford figo petrol for which i have been deceived

Address:

Ahmedabad, Gujarat, 380015

I did 40000 km service of my ford figo petrol which cost me 11236 rs. Out of these pure servuce cost is 1366 and engine oil is 818.36 rs. All other charges are additional.

The ford advisor told me that these are certain jobs ford recommands and gave me list of 12 items.

Being non technical customer, i agreed and went ahead. But later i checked on website of ford that 40000 km servuce cost is approximately 4000 rs. There are no items that ford recommends to be done in this service.

I am also charged vas item with 750 rs for which i have no clue.

My 30000 km service cost was 1649 rs which is 15% of this service cost.

I am attaching my retail invoice for both service for reference

I am not going to do any service at official ford dealer from this incident.