Ford India — Ignorant and careless servicing of ford fiesta - up16/ah1188, gautam, bedford noida

Address:

201301

Dear sir

I got our car serviced on 16/02/2017 at gautam budh ford, noida. It was supposed to be routine service for general check up etc.
At the out set i mentioned that there is small hush hush kind of sound which should be identified and rectified. At the end of the service, i was told that every thing is checked and fine and ok.

I came back home (I stay at greater noida about 30 kms away from the gautam budh ford) and soon after (I use the vehicle very scarcely) noticed the same problem continuing, additionally the connecting wire to one of the speakers in the trunk were snapped due to some careless cleaning etc. One of my friends pointed out that the hush hush noise is due to some bearings getting worn out.
This is the quality of job done by your dealer. It is a very frustrating and disappointing experience.
Now i want that you should ask the dealer to fix my both problems when i happen to visit them next.

Thanks