Ford India — Items missing from car

chandguptesh

Address:

Talera Ford Wagholi Pune

I gave my car to Talera ford Wagholi Pune on 25th March 2021. After the service, one item which is a big soft toy is missing from the car. I have sent them the pictures of car pickup and drop and the car went missing in the service center. They have acknowledged that the car went missing in the service center. But they are unable to track it. How can such a big item go missing from the car. This is sheer negligence. How can we blindly trust by giving our cars to such irresponsible service centres.
Please help in this regard.

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Ford India customer support has been notified about the posted complaint.

Apr 12, 2021

Updated by chandguptesh What is the status on this? I havent heard anything.
It is just a matter of trust which we embibe on a service center when we give our vehicle for service.
But sadly that is broken. I havent heard back even an apology from service team.
This os grossly unfair.