Ford India — Mental Harassment

Address:

mancheswar

I have been a subject of harassment by CAPITAL FORD BBSR(FORD INDIA) Their servicing facilities are really disgusting. I had never expected such a horrible thing would happen but unfortunately it has been an annoying experience for me to be their customer.
My car was in a very good condition, but my key broke and the anti-theft was enabled.
I was advised by Ford helpline, that the vehicle has to be towed on (5.OCT.2020) to the service center and it landed up in Capital Ford, Mancheswar.
Day 1: They told me they will change the lock set and do a general servicing after which the car will function as before and will return the car the next day.

Day 2: They changed the lock but they informed me that there is some programming error due to the faulty lock system and now they will have to order a new lock set which will take 5 to 7 days.

Day 7: The new lock was placed in the vehicle and programming was successful and during the general servicing they complained about the oil tank being faulty now and advised to replace it.

Day 8: Once the oil tank was replaced, immediately after that they told me that the A.C was not working. Whereas the A.C was working perfectly fine before handing over the car to Capital Ford. So they asked to replace the cooling coil.

Day 15: After replacing the cooling coil, they are telling me now that the odometer is not working. Whereas they had sent me a photo of the odometer on (13.OCT.2020) as a proof of kilometers used in testing by What's Up.

By now I had lost my patience. I mean this is ridiculous. How is it possible that a car in a very good working condition goes to the servicing center and then each day some or the other problem crops out? This is clearly a depiction of fraudulence and malicious intention of scouring money from your customers. My Car is still lying in their Service center.
Please help me