Ford India — new endeavours wheel nuts issue

Address:

Chennai, Tamil Nadu

Today i went for 30k service to dhruvan ford, chennai. As i have observed that my spanner provided by ford along with my is not fitting to my wheel nuts during alingment. I informed the same to service adviser. After talking to some people in the service shop informed me that it does not come under warrany and the parts are not available.
I got to know about the issue from teambhp, 4 months back where all the nut were replaced for free under warrany and thus i felt extremely happy for buying ford vehicle. But today i came for 30k service from 600 km to chennai and heard from service people that it is not a issue so will not cover under warranty... Its so stupid... Is this the service provided by ford... I sold my innova in 1 year itself to purchase endeavour... Did i make a stupid decision?