Ford India — new ford ecosport-2018

Address:

Mumbai City, Maharashtra, 41210

It is a new ford ecosport two months old. Once as turn left the tyre hit a curb stone and tyre burst. I replaced the tyre. There were no other damages. 15 days alter the steering went cross and took it to dealer workshop. He told me there is no problem with wheel base but cross member, pins, and shocks could have failed. The wheel is out by 2 degrees and hence the steering is cross. I could not believe the cross member which is main load bearing member with two wheel mounted can get bend on curb stone hit. Yes the pin which could be weak link could have got bent.

I contacted ford india and narrated the whole incidence and the case. They have said that more than 2 lakhs car is sold out and there are no cases of cross member failure. But they needed time to investigate.

In my understanding the cross members are designed for indian roads.in my case it is normal hit of curb stone and no other damages to the car. If a car cross member to be damaged then it has to be severe accident where the car rolled over and severe damage to body etc. The car is spic and span and in new condition.

I think the cross member is either not damaged as stated by the service center and if damaged it must be manufacturing fault.