Ford India — non receiving of car camera

Address:

Hyderabad, Andhra Pradesh, 502032

We booked ford eco sport on june 29th 2017 from fortune ford, tolichowki, hyderabad. At the time of booking we were not informed about few accessories not being available. When we went to the showroom for final payment on june 30th, we were told by another sales person that they
Do not have certain accessories available, however we will get it within 3 weeks.
Delivery of our car was on july 03rd. I am writing this complain on 20th aug, way beyond the promised date of getting our camera.
We have contacted the dealer at least 10 times during this period, but all in vein as they do not respond when we are going to get it.
I am looking for your intervention here as it is getting delayed and i am shocked seeing the lenient attitude of the dealer.
My vin is majaxxmrkahr67202