Ford India — Pathetic service

Address:	Dehradun, Uttarakhand, 248001
Website:	bhagatford.com

I have a figo bought from bhagat ford dehradun. Recently, i have replaced the front bumper from them and afterwards i went for a long drive. During the drive one of the fog lamp cover was lost because they didn't fix it properly. And now when i am calling them just to know the availability of that part, i am unable to communicate with any reliable person in their showroom. Only, one staff answered the phone and she gave 3-4 other numbers to contact, out of which no one is responding.
Actually i live 30kms away from their showroom and i don't want to go there just to ask whether they have the item or not. I am not expecting this poor level of service from one of the world's most popular automobile company.
Ford india please do something about your after sale service, otherwise you just gonna lose your market.