| Address: | Gautam Buddh Nagar, Uttar Pradesh, 201301 |
My vehicle dl12cb[protected] model) ecosports ecoboost 1.0 petrol titanium (O). It was broken down and failed to start on 7 th aug 2016. When i towed that car to gautam budh ford noida they said your battrey is dead. When i said it is new car (Only 11000 kms run), they said it is not in warranty u have change to new battery.
How can battery be completely dead in 2.3 years (Only 11000 kms run)? It can be possible only if either battery was old or some manufacturing defects.
No body communicated me regarding extended warranty when i purchased the same.
Even during 1 and 2 services check no body complained about battery. Checks were ok as per invoice.
New battery cost is 3500 rs (After - 500 for butback). I have never visited any other place except of gautam budh ford for any services or repair. Even some time i have doubt that they may have changed the battery (Not sure) during services. They do work in complete secrecy they share nothing. When they were checking my dead battery like gravity, voltage etc they didn’t share anything. They talked in close room and they said it is dead. Even no manufacturing year or serial number of battery was mentioned on invoice.
Being salaried class it is difficult to maintain such a high maintenance car
Pl look into matter and please compensate the charges of towing (1400 rs), battery (Rs 3500) etc. I can show all invoices to ford representative.
Pl reply such that i can share some good experience with ford.
Thanks
Regards
Akash kumar
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