Ford India — poor service by sri sri sri ford warangal

Address:

Warangal, Andhra Pradesh, 506001

On 04.01.18 i went to sri sri sri ford for the routine service of 40k. On my complaint against the abnormal sound the service manager suggested to replace all the four tyre and on my approval they done so. But after returning from the service centre on font-right tyre got deflected on the very next day and the saga continued and on 07.01.2018 i had sent the sanp-shot tyre along with the bill copy to the service manager through whatsapp but to my surprise there was no response from the service team. Again on 07.01.18 i pinged him and called him over telephone then he suggested to send the vehicle to the service centre which was not possible for me to send the vehicle which i also told him then he suggested me to got it checked outside. On checking the mechanic told me that they have earlier placed a tube in that wheel as it has some issue which was no more and the same thing when i informed to the service manager he told me that if so then he will send it back and on my request will send it to my address on 13.01.18 but did not received any further communication till dated i. E 18.01.18 and again when i called him he relied that the their service team checked the alloy wheel before replacing the tyre and it was in good health and the tube they have send to scrap yard where as the alloy is found still leakage.

—
Sk. M. Rahman
Mob:[protected]