Ford India — poor tyre quality. tyre bulge issue.

Address:

560054

Hi,

I came to ford with my car tyre issue on 13th july.

My car is lying in cauvery ford since 16th july to till date, we have been running around to claim the manufacturing defect tyre to be replaced by ford.

I am very disappointed by such service and never expected this from reputed brand ford.

I was informed by mysore cauvery ford service team that, apollo engineer confirmed and gave report as the problem with tyre is due to external impact and rejected our replacement.

How can be it is a external impact can effect only a particular area of all tyres? Seriously, are their any men with common sense gives such report? The tyre has been swollen like a big bubble at edge of each tyre and 1 tyre had already got burst. I need in confirmation on writing from both ford and apollo reason for rejection, on wat basis they have given report as such,.

Wat safety do we get while we drive our ford car?

Fyi, we had treated this car as a baby and we never took this car in a way where the roads are complicated, for such type we took longer route instead of complicated routes. Hope you know the treatment and care all person would take for or their new car, especially if its their first car. This is my worst night mare for days by purchasing this car.

Everytime, your service chennai team people will call asking for 1 day time and promise us to call back by next day and nobody calls back until i give a call to your customer care.