| Address: | Bangalore, Karnataka, 560084 | | Website: | 113, 1st Main Road, Below Flyover, St Thomas Town, Lingarajapuram, Bengaluru, Karnataka 560084 |
I have been observing from past 3 services with Metro Ford Service centre located in Lingrajpuram, Bangalore. The vehicle service they do is very very poor. Every time they will break some or the other thing in my car and they will not inform me. Later when I go back to them about this they will later cut an apology which is absolutely cunning behavior. After every service I get a feedback call where i have rated poor quality but there is no improvement. the last service which I had they changed the engine oil for just 3500 km +where as the actual engine oil change should take for about 10, 000 km. for such a big blunder there is no one to address rather they will apologize and asked me to pay the amount. The manager is very cunning when I complaint about such issues he is act as if he is very busy and always be on the phone.
It is quite frustrating after spending so much on every service I am not satisfied. Every time they will make a big bill which crosses Rs 10, 000 and the bill clearly describes that they have exchanged new parts with old one but I always found some or the other issue with the new parts which they have exchanged. Require lots and lots of improvement.
I have all the required documents which clearly shows what are the blunders they have done to my car. Was this information helpful? | 
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