Ford India — regarding the delivery issue on our booking of ford eco sports trend plus automatic white color

Address:

400012

Perfoma invoice date : 26/02/2018
Dealer :kavish ford automobiles - saki naka - andheri-

Dear all,

Director/owner/manager/sales person

And also

Ford manager, india,

Sub : regarding the delivery issue on our booking of ford eco sports tend plus automatic –white color

Booking in name: ashok jain

Dealer name : kavish ford, andheri, mumbai

Commitment of delivery : on or before gudi padwa 18 march 2018

Status : no delivery till today –and all sernior person ignoring the call, only reply on whatsapp, or asking junior person to talk to us.

Concern : why delivery date agreed i[censored] r not having booking with company.

Solution: need car any how or take the burder of difference of price and give us tatnium automatic with same price

Detail as follows :

In this whole episode, we have booked the car only based on the confirmation of delivery and price, till last minutes of feb company person was confirming
And all of sudden they all are denying to keep commitment for price and delivery.

In total event your people and company in totally in fault for miscommunication and misguiding the customer.

Once the price, delivery date and everything ok, then how u can change the deal in last moments, inspite of having delivery.

This shows that you want to sale at extra price to other clients, and why we should pay extra for you employee mistake.

We will take this matter to ford company as well as auto dealer association, not because of price but giving wrong information before booking, and once getting advance cq your keep client on toes.

Please forward my email to your organisation head and owner, as you all are not giving the name and contact detail, we will find it out from our sources and same email will sent to all.

Waiting for the contact detail soon.

Thanks

Ashok jain
[protected]

Excel systems
415 narayan udyog bhavan,
Industrial estate, lalbaug, mumbai - 400 012.
T:[protected]

Email: [protected]@excelsystems.in web: www.excelsystems.in