| Address: | #2A, Dyavasandra Industrial Area 2nd Phase Behind Shell Petrol Bunk, Mahadevapura, Bengaluru, Karnataka 560016 |
My name is Chitra Shekar .On[protected] i gave my car for service in elite ford mahadevpura, Bangalore. The service was horrible because my car faced issues after servicing like increased vibration, dashboard noise. Thus i had to return the car to the service station on[protected] and received the car on[protected]. Even after receiving the car second time none of the problems were resolved, in fact in the second time they told me to replace the rear left side spring coil bush which i accepted to change but after receiving the car from service station i realized that the cars rear right side spring coil is jammed. The next day when i went to elite ford regarding the jammed suspension complaint they are blaming it on me that i have jammed the rear coil spring and refusing to replace the rear right side spring coil. The service executive named shivakumar is least bothered about the resolving the matter . Thus i went to the manager to complain but later realised that the manager singh was also stubborn and not at all intrested in resolving the matter. None of the covid precautions were taken in the service centre, in fact the manager was himself not wearing the mask, when questioned about it he told me to mind my own business. This attitude and service by elite ford is just not acceptable. Please resolve this matter as soon as possible by replacing the right side rear spring coil . Was this information helpful? | 
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