Ford India — Roadside assistance

As we have to travelling from jodhpur to kota via jaipur... petrol pipe got leaked or damaged in jaipur... we called road side assistance, they toied our vehicles and just informed us you will got call early morning... but today morning we called 50+ calls customer care but no one is responding.. there is no emergency services in ford??.. here they are saying we have 3 consecutive holiday we can't assist you before tuesday... everyone is celebrating diwali... is this is your services In india... in emergency we stuck in midway.. no one is helping out of this... we have called concerned manager where our car went for repair.. mr. Vipul jain.. service manager.. k s ford malviya nagar... but he's also not responding just says we cant do anything before Tuesday.. everyone is celebrating festival... and we are no where...