Ford India — roadside assistance renewal

Address:

Indore, Madhya Pradesh, 452001

Dear sir
My car number is mp 09 cp 6377, last night it broke down and when i called road side assistance they told me that my policy is expired. I understand that my policy is expired but it was your duty to call me for renewal of the service. I had to leave my car at an unsecured location due to your inefficiency. Infact the 24 hour number provided of the workshop was also not picking up my call. I suppose with this type of service till when i will last with you. I know it does not bother you to service one such customer but every one customer makes sense to company.