[Resolved]  Ford India / Royal Ford Satna — This is my complaint related to both, FORD FIGO and SERVICE provider also

Address:Rewa, Madhya Pradesh

This is my complain related to both, FORD FIGO and SERVICE provider also. I have been parched ford figo from ROYAL FORD SATNA date 3/5/2013, it was booked from rewa office. since march 2013 problem started in my car-
• March2013 I feels smell like burning of plastic material for few minutes after starting car
• After 15 days of that, problem begins to get start engine
• After many attempts engine get stared but it doesn’t takes pik-up
• Abnormal sound coming from engine
• On dashboard showing check engine indicator
Since march 2013 I am complaining in rewa office and satna work shop also, in rewa office no person takes responsibility to give answer, they behave like that doesn’t know anything.
Except to regular servicing I shows my figo 3 time in satna workshop they are not working satisfactory .all lime changed few unnecessary parts and send back with words ALL RIGHT but next day I suffers with same problem. Now complaing regular in satna work shop since 3 day, i have been complained all level of authority but till date no solution. Because of that I am facing interruptions in my daily jobs.
I am feeling like a fool to perches a ford figo and feels cheating in response of royal ford employees and mechanic also.
I want to know that what to do next……….
Please not that and do need full

"please help me"

Vehicle detail- ford figo 1.2 Titanium, Chassis no.BC89869, Engine no.BC89869, Key no.T341233, colour-D-white, date 3/5/2011

Date- 23 jan 2014 DR. L M SINGH
REWA (MP) Mb-[protected]
+1 photos
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

This is my complain related to both, FORD FIGO and SERVICE provider also. I have been parched ford figo from ROYAL FORD SATNA date 3/5/2013, it was booked from rewa office. since march 2013 problem started in my car-
• March2013 I feels smell like burning of plastic material for few minutes after starting car
• After 15 days of that, problem begins to get start engine
• After many attempts engine get stared but it doesn’t takes pik-up
• Abnormal sound coming from engine
• On dashboard showing check engine indicator
Since march 2013 I am complaining in rewa office and satna work shop also, in rewa office no person takes responsibility to give answer, they behave like that doesn’t know anything.
Except to regular servicing I shows my figo 3 time in satna workshop they are not working satisfactory .all lime changed few unnecessary parts and send back with words ALL RIGHT but next day I suffers with same problem. Now complaing regular in satna work shop since 3 day, i have been complained all level of authority but till date no solution. Because of that I am facing interruptions in my daily jobs.
I am feeling like a fool to perches a ford figo and feels cheating in response of royal ford employees and mechanic also.
I want to know that what to do next……….
Please not that and do need full

"please help me"

Vehicle detail- ford figo 1.2 Titanium, Chassis no.BC89869, Engine no.BC89869, Key no.T341233, colour-D-white, date 3/5/2011

Date- 23 jan 2014 DR. L M SINGH
REWA (MP) Mb-[protected]
how

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ford India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    24%
    Complaints
    1694
    Pending
    0
    Resolved
    398
    Ford India Phone
    +91 44 2455 1500 (Corp. Office South)
    +91 22 6702 4300 (Corp. Office West)
    +91 33 6454 0374 (Corp. Office East)
    Ford India Address
    S.P. Koil Post, Chengalpattu, Tamil Nadu, India - 603204
    View all Ford India contact information