Ford India — Service complaint quality

In last month I have visited the orchid ford meerut twice but not get the satisfaction,
Whenever I visit the service station I drove the car 90 km due lack of service stations but I never complaint for the same but now the quality now service quality is degraded by ford.
I told the service advisor please do the health check up and he confirmed that the everything is working fine but now I am able to open the Backdoor of my car.

I received a from orchid ford meerut for feedback, I explained the same thing to her and she told me that I will do something but one week is over and I didn’t receive any response from them.

My family believes in ford from last 20 years but now I am getting frustrated and service quality of ford is going down.