Ford India — Service Issue

Address:

Gulbarga, Karnataka, 585101

I had purchased Ford FIGO four years back. After completing 60000 kms run I had sent the car for servicing. After servicing the problems started. First the mileage which was 20 KMS per Km reduced to 13 Kms. When I complained here at the showroom. the response was very pathetic and the answer was that they are not responsible for it. After paying money for it, they rectified the problem. Now when vehicle developed the sound while driving, I approaced again the showroom. They again said me to pay 3500/- for bearing problem int he front left wheel. I asked why the problem is persisting, the answer totally surprised me. The adviser at showroom says this will be routine now. After 60000 kms the problems will be regular. I wanted to change my car with another model of ford. But now I have decided to change the brand. Horrible servicing conditions and the attitude of the people at servicing has made me to take this decision. I request all no to opt for FORD.