Ford India — service not getting as we have paid for

Address:Sector 76, Faridabad, Haryana, 121004

Hi
I have got my car serviced in Pahwa ford in faridabad, totally unsatisfied. Got additional scratches on body not properly washed etc.
Besides that I have taken flexi service plan and get assurance that we will get Road side assistance but since last 5 hours I am struggling to get service for which I have already paid. What a pathetic service I am getting. Not expected from Ford.
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