Ford India — Steering Assist malfunction Issue in Ford EcoSports

While driving my vehicle (Eco Sports), in the middle of the road my steering got jammed and i was barely able to move it. In the dashboard window, "Steering Assist Malfunction" error appeared. My family was with me in my car. Although I was able to take back control and stop the car in safe postion. My family memebers are still traumatised by the incident.

This is a big safety issue in ur model. I have sent my vehicle to Ford service centre and it has been over one week and they are still not able to identify what excatly is the problem in my car. I want this issue to be taken on priority basis as i have suffered financially due to the non availabilty of my vehicle. Plus, i want the complete report on why this happened.