Ford India — Taking the vehicle for service

Address:

Virudhunagar, Tamil Nadu

I would like to bring to your notice that we recently had a very bad experience with the sivakasi ford service station people. Iam the owner of ford figo titanium which was bought on april 2014 in the name of pallikonda rajasekaran. We have already done a general service on 17.6.2016 in sivakasi service station, in that case the engineer sent a person and completed our service by delivering the vehicle at our residence. Now we requested for the third service to the same sivakasi service centre which is nearest to us. The service engineer (Phone [protected]) accepted and promised to send a person to take the vehicle for the service from our residence at srivilliputtur which is 30kms from the service station but he did not send a person to take the vehicle, still the engineer did not contact us about this. We are totally dissapointed with the poor response from your people.