Ford India — tampered chassis vehicle sold to me

Address:Bangalore, Karnataka, 560078

I bought a ford ecosport trend+ diesel vehicle on 20 October 2016 from Lathangi ford. Now I decided to sold my vehicle and found a prospective buyer. When the buyer applied for the loan to purchase my vehicle, the bank guys nominated a 3rd party to verify the vehicle. To my surprise, they told me that chassis number which is usually punched below drivers seat was in a different font size. They rejected the loan saying that it is a tampered vehicle. To get a second opinion, I took the car to the JSP ford centre and they also confirmed that the font is different, which is not same as the one which is punched in the production plant. I raised the complaint with ford India, but they are refusing to accept the vehicle as tampered one. They are insisting that it is correct. I verified with other vehicles also, the chassis number is punched in a particular manner except mine. Now, ford have closed the complaint without even giving proper reason for punching it in a different way in my vehicle. Banks are straight away rejecting the vehicle as tampered.
Can you please provide feedback to me at ashok.[protected]@gmail.com
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