Ford India — very less lifespan of the highly expensive engine parts | |||
I have a ford figo diesel titanium 5 years 79000 kms in very fine condition. All the services done on ford only at every 10000 kms done. I observed the amber engine light on console, last week i went to ford, got the same checked... After around 3 hours of checking they told me that egr and two injectors need replacement. 25000/- for egr 17000/- per injector means 34000/- for two plus labour charges, almost between rs. 60k to 70k which really is a hefty amount for a five year old car. Knowing the same i got shocked, As the car is done only 79000 kms and suddenly all these parts need a replacement even in last service they didn't observe/reported any issue related to engine. When i complained in ford india... After around one week they reverted with an are offer of 30 percent discount on the parts only. Even after discount i need to pay somewhere between 45k to 50k which is a huge amount. I also found, there are several complaints on ford's facebook page related to egr only which means ford has issues with egr. But i don't know why ford is not thinking about it. They must fix the same by recall the cars without any charges. I am extremely disappointed and dissatisfied with the ford now... Not able to understand, what action to take. Was this information helpful? | |||
Ford India customer support has been notified about the posted complaint. | |||
Add a Comment | |||
24%
Complaints
1694
Pending
0
Resolved
398
View all 1694 Ford India reviews & complaints
+91 44 2455 1500 (Corp. Office South)
+91 22 6702 4300 (Corp. Office West)
+91 33 6454 0374 (Corp. Office East)
S.P. Koil Post, Chengalpattu, Tamil Nadu, India - 603204
View all Ford India contact information
Post your Comment