Ford — Pathetic service!

Address:

Amritsar, Punjab, 143001

Dear Sir,

I purchased a Ford Ecosport Titanium from Bhagat Ford Amritsar in November 2015. On 24th of February 2017 my car met with an accident and it was towed to Bhagat Ford's workshop. After completing all the insurance formalities as desired I was promised delivery of my vehicle in 10 days. Today a month has gone by and when I called up the Bhagat Ford guys they are telling me that some of the parts required to repair my car are yet to arrive. How disgusting is it that even after 30 days you have not even been able to procure the parts let alone repair my vehicle. This is highly unprofessional on your part. My job involves a lot of travelling and because of you guys I am suffering since last month but these guys at Bhagat Ford are taking it so lightly. I work for a Bank as a Manager and customers often take advice from me regarding the vehicle they should buy. After this incident I am never going to suggest anyone to buy a Ford again or buy one myself in future unless my concern is looked at on priority basis and resolved as soon as possible. The vehicle registration no is JK02 BN 6411 .

Regards

Prabhas Sharma
+91-[protected]