Ford — Service denied and attempted fraud

Address:

Gautam Buddh Nagar, Uttar Pradesh

Dear Sir

I have a Figo purchased in Nov 2013. There was no issue with the car untill yesterday, when the radiator fan stopped working. I had gone out of station with family and had a very tough time returning home, while my car is still there. I am in constant touch with Ford India anf the local dealership, but they are not ready to pick my car under RSA. They say that RSA is expired, but i purchased it in Nov 2013 and warranty is for 2 years same as RSA. Later the local dealer Noida Ford accepted that date was wrongly mentioned as August 13 and thus RSA expired in August 15.
How can i purchase RSA before purchase date ? That is what local RSA is telling me. And they are not confirming when the car will be picked up for repairs. If at all any one is interested in helping me.

Need your help to resolve this please.