Ford — Very less average and horrible first service.

Address:Mumbai City, Maharashtra

I, Maitri Modi, purchased Ford Figo from AVK Ford, Sakinaka 4 months back. When we gave the car for the first free service, the car was kept in service centre for 3 days and return without car wash from interior as well as from exterior. While buying the Average as told to us was 13 km/l, but after using it, the car gives just 6.7km/l. When complained to the service centre, they said they had cleaned certain parts so the average was likely to increase.But once we got the car back average further reduced rather to 6.5km/l.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ford India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    24%
    Complaints
    1694
    Pending
    0
    Resolved
    398
    Ford India Phone
    +91 44 2455 1500 (Corp. Office South)
    +91 22 6702 4300 (Corp. Office West)
    +91 33 6454 0374 (Corp. Office East)
    Ford India Address
    S.P. Koil Post, Chengalpattu, Tamil Nadu, India - 603204
    View all Ford India contact information