Forever 21 — no action on refund for last 7 days

 
2 Reviews
India
 Joydp on Jun 25, 2019
Ordered an item from forever 21 on june 9th and returned it after 2-3 days due to poor material and fitting. The item took 8 days to reach firstly. Then after that it’s been 7 days since my return: 1592474 has reached your warehouse yet i
Haven’t received my refund. I am constantly trying to reach out to you
People for my refund but no one is able to give any proper resolution. Can
I expect a proper logical reply from you all?
Very very poor customer support service. The worst i have witnessed.

I have been contacting your executives over the phone since 21st of this month after the product reached your warehouse on 19th but not a single person is able to provide a resolution. They don’t even have any update regarding my refund. Such a big brand and so so poor customer service management. I don’t know what to do now. I have never faced such harassment from any website regarding refund.

Give me my money back. Bunch of frauds.

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Comments

I had purchased a top, a skirt and pair of cycling shorts on 23rd October 2019 from forever 21 store located in DLF Mall of India, Noida. The store charged me Rs2896 which also included charges for the paper bag, Forever21 was also endorsing its brand on the bag which is not justified.

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    Forever 21 - no action on refund for last 7 days

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    Company:Forever 21
    India

    Complaint categoryCategory: Online Shopping
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