Forever 21 — Refund

Address:A-203, Kalplok Tower, Makarpura, Opp. ONGC, near Baroda Dairy, Makarpura, Vadodara, Makarpura
Website:forever21.in

My forever 21 berry top of order number: f21134571, delivery id:[protected] was returned on 24/7/2020, i have not received the refund yet on my bank account. The order id is: 2461905. I have been trying to reach out to the customer service but i think such reputed brand doesn't solve customer issues and like causing them trouble and inconvenience. I have called the customer care many times but nobody ever picks up, i have mailed thrice but have got no response. I paid rs. 1500 and they have taken the return but not refunded my money. I hope forever 21 isn't a fraud business that causes trouble to customers, so kindly help me out and assure that i don't have to reach out a thousand times when the fault is yours.
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Aug 07, 2020
Updated by Deeksha Chowdhury
This is the proof that it had been returned

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    A-203, Kalplok Tower, Makarpura, Opp. ONGC, near Baroda Dairy, Makarpura, Vadodara, Makarpura
    India
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