| Address: | Mumbai City, Maharashtra |
My order number is 20062328. I had placed my return request on 3rd July and they picked up my package over two weeks later(waybaftef their 7-10 days promise) after I kept emailing them. I'd told them I was leaving the country and kept asking them if I could send the package to an address. They kept insisting that I leave the package where I'd gotten it delivered so I had to leave it with a maid. Thus I don't have a return receipt. It's been almost three weeks since then. They claim they've lost my package and have no details about the return. They are supposed to have all the return details, irregardless of me having the return number. I don't know what kind of company they are running without proper logistics information. They haven't refunded my money even though it's their fault, they've continuously left me hanging about it, hoping that I'll give up without getting a refund.
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