[Resolved] Fortis Healthcare — Clarification not provided to billing company -hence claim not settled | |||||
My Name is Mr.Anil T Khushalani, a resident of Mulund, Mumbai 400080.I was admiited to Fortis Hospital at Mulund on[protected] for dengue.The bill issued to me wrongly showed a room tariff of Rs.6000/- whereas it should have been only Rs.2500/- per day.After discussion with the billing department I was given a discount of Rs.3500/- per day totalling to Rs.28000/- for a eight day stay.However this Rs.28000/- was not reduced from Room tariff but shown as a discount.The TPA of new India assurance was a clarification from the Hospital that this Rs.28000/- discount is towards room rent.The hospital has till date not given the clarification to either me (complained on[protected] or directly to MD India the TPA of New India assurance.As a result my claim has only been partially settled by the TPA. Was this information helpful? | |||||
Feb 6, 2017 Complaint marked as Resolved Fortis Healthcare customer support has been notified about the posted complaint. Verified Support Jan 06, 2017 Fortis Healthcare Customer Care's response Dear Mr. Khushalani, We regret the inconvenience caused to you. We acknowledge the receipt of your complaint and have shared with the concerned department. The representative of Fortis Hospital, Mulund will get in touch with your shortly. Should you have any further queries, please write to us directly at [protected]@fortishealthcare.com Thanks & Regards, Fortis Healthcare | |||||
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