[Resolved] Fortis Healthcare — online booking for opd and payment through fortis app | |||
I downloaded fortis app and made a booking for an opd appointment on 4th october, 2018. A charge of rs 925 was deducted from my bank through payment gateway paytm but the appointment booking failed. I contacted paytm and they said it would be refunded by the vendor since they have made payment to the vendor. I have made multiple queries at fortis helpline number, but my, money has not been refunded. Was this information helpful? | |||
Nov 22, 2018 Complaint marked as Resolved Fortis Healthcare customer support has been notified about the posted complaint. Verified Support Oct 22, 2018 Fortis Healthcare Customer Care's response Dear Madam, Thank you for bringing this to our notice. We sincerely regret any inconvenience that you may have experienced. We have shared your issue with our concerned team. A hospital representative will get in touch with you at the earliest. Our response team remains available at [protected]@fortishealthcare.com Warm Regards, Team Fortis | |||
 Add a Comment | |||
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
57%
Complaints
684
Pending
25
Resolved
364
+91 12 4492 1033
+91 12 4492 1071
+91 12 4492 1021
Tower A, Unitech Business Park, Block - F, South City 1, Sector - 41, Gurgaon, Haryana, India - 122001
Post your Comment