Fortis Healthcare

Fortis Healthcare — Vaccine

S shyamal16 from Noida, Uttar Pradesh May 24, 2021 May 31, 2021 This thread was updated on May 31, 2021

Reminder 2 On 25th March'21 I Shyamal kr.Ganguly aged 66 yrs got my first Civishield jab from Fortis Hospital at Sector-62, Noida .While scheduling for my 2nd jab found that my data was not updated in the system resulted in disallowing registration. For last more than two weeks I have been writing, speaking to one Mr.Ram Tiwari (may be from Administration)to help me update so that I could register for my 2nd jab.But regret to mention as being experienced with horr ible actions from your end.Neither on your part you could act that's the reason I had to mention as "reminder 2" nor Mr.RamTiwari the later whom was provided even the counterfoil of the slip evidencing the proof of my 1st jab. You must appreciate my concern so for God's sake intervene and help me to update my data. My contact no.[protected] [protected] Was this information helpful? No (0) Yes (0)
Fortis Healthcare customer support has been notified about the posted complaint. May 25, 2021 Updated by shyamal16 Nothing has been updated except acknowledging my complaint Verified Support May 25, 2021 Fortis Healthcare Customer Care's response Dear Shyamal Kr. Ganguly, We sincerely regret any inconvenience that you might have experienced. Our representative will get in touch with you at the earliest. Warm Regards, Team Fortis May 27, 2021 Updated by shyamal16 Disgusted the way u r handling? Even as on date my status could not be updated.Merely expressing "sorry" 'll not do. Plz. talk/write to concerned so that compliance is done. May 28, 2021 Updated by shyamal16 The position remains same so I don't know exactly to whom I should knock. May 28, 2021 Updated by shyamal16 Plz.take up the issue with Fortis Hospital at Sec-62, Noida, U.P. because they r the reason for my suffering. My contact details:- Shyamal Kumar Ganguly [protected] [protected] mai id : [protected]@gmail.com May 31, 2021 Updated by shyamal16 Really surprised to note that no body from your end is attentive ...!
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Fortis Healthcare Customer Care

from Mumbai, Maharashtra

May 24, 2021

Verified Support

Dear Shyamal,

We sincerely regret any inconvenience that you might have experienced. We request you to share your concern along with your contact details and hospital location at [protected]@fortishealthcare.com, so that we can assist you in this regard.

Warm Regards,
Team Fortis

shyamal16's [Complaint's author] reply, May 28, 2021

Fortis Hospital
Sector -62
Noida
Uttar Pradesh