Fortune Honda — Request for Management - Bike replacement - 3 months old

Dear Sir/Madam, I Ms. G.Sravanthi D/o. G.Yellaiah(Late), bring to your notice that I have purchased Honda Active vehicle from Fortune Honda, M.G. Road, Secunderabad, Telangana., on 6th November 2014, unfortunately my Activa which is Three months old burnt completely by itself on the early hours between 3am-4am, 18th Feb 2015. Regn. No. TS10EB7180, Chasis No. ME4JF502LET528343, Engine No. JF50ET1529824, As per the analysis of mechanic - it was into fire due to the defective vehicle - battery shortcircuit. Now the ICICI Lombard Insurance Company is saying that the insured amount is 46, 646/-, if the bike is handed over to them with the RC cancellation, they will credit the same. I am an employee working for one of the vendor based company, Hyderabad on a salary of Rs. 15, 000PM. I took this bike on the Total payment which is a savings of 5 years. We are staying in a rent house and the house is also partially damaged and by God grace we are alive there is a huge chance of short circut as the Switch board is placed where exactly the vehicle is parked, due to this fire accident we repaired the house which met the cost of Rs. 20, 000/-. We are middle class family (Mother and Myself) serving our days with my income (as we don't have any help). Due to this fire accident my mother health is badly effected and still undergoing the treatment. I not even used the bike, can still enquiry it was only used for approx. 500kms for the first time servicing. To be unique I made many extra stickerings and special to the road. By this special look many customers visited for honda showroom to purchase the vehicle. Herewith attaching the photos of vehicles of previous and after for your evidence. I request the Honda company to take necessary action and help me to get the bike replaced as it is very less age. I am not expecting any extra benefit, kindly look for the issue happened. Excepting your kindness. Looking forward for your reply. Contact No: [protected] Thanking you,