| Address: | Thane, Maharashtra, 400615 |
Hi fossil team, i am one of fossil watch user my watch model no es2956 purchased in london in april 2013.
I deposited the watch with fossil store, thane viviana mall with the issue of crystal missing.
They gave me one receipt on the date 26th april 2018 and gave me a receipt. My svo199860. Deal code moh056
I got the msg that i need to pay inr 313 on ground of repair. Wherein it has always been said that branded companies like fossil do not charge for such issues.
When i inquired with the store, they said that they do not have my watch. And misbehaved with me. When i tried to talk with the manager he favored the staff and added there is no watch with us.
When i said that kindly check your surveillance camera they told me they will check and let me know. But the behavior of both the staff was very rude and aggressive. The manager syed salman is totally unprofessional person and he favoured the person who was misbehaving with me name danish khan.
Kindly take some strict actions.
All i want my repaired watch. Was this information helpful? | 
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