Fossil India Complaints & Reviews

I had a Fossil wristwatch: CH2990. I bought it a few years ago from a retail shop: Watch Station, Indira Nagar, Bengaluru. The actual cost of it was ₹13000. But, there was an offer and I bought it for over ₹8000.

Recently, there were some minor scratches on its glass and the strap got torn. I, therefore, handed it to Mr Viraj at Fossil Exclusive Store, Pheonix Mall, Pune for repair service of the watch on 13 June 2022....

Invoice No :[protected]S002133
Invoice Date: 24.04.2022 18:19

It is a shame that Fossil Stores are not having return policy at stores when all other brands are having this policy. Fossil themselves have return policy on e-store but not at retail stores??? E-store items can be returned at retail store but retail store items cannot be returned at retail stores.??? Illogical!!!
1st time I have bough from Fossil and...

I have purchased a fossil watch worth 9495 from fossil India website 2 month ago, but they have cancelled my order and haven't paid back my refund amount till now.
every time I call them they say they are processing it, from past 2 months.
As per company website they are saying that they will refund within 14 days.
Nothing is happening there.

Attached is the proof....

I tried placing online order on Fossil India website during September and my first attempt timed out but amount got withdrawn. I reached out to my bank (HDFC) and they said the vendor deducted the money and it wasn't an issue on their end. I reached out to Fossil Support and provided the transaction details (one that failed and the second that went through successfully for the order I submitted).
Transaction details below (HDFC Bank):...

Hello.
I purchased Fossil Hybrid Hr smartwatch model on July 2020 online at Fossil site. Since then i have faced thrice problem with their display. Since the beginning i had been requesting for refund or replacement however until now that is the third time when im facing the issue i have decided that they do me a full refund for ny watch as from the beginning i have been facing 1 issue repeatedly and they couldnt resolve it permanently....

I gave my fossil smart watch for repair on august 2nd, after waiting for almost 20 days, i got a mail from fossil saying my watch couldnt be repaired and asked me to select a watch worth the price of my previous one and they said the watch will be arranged from the factory and it will be send to my address.
The next day when i called in fossil customer care number, they said they could only give credit note and the option of sending...

I Pema Ongyal Bhutia had bought one Fossil Smartwatch Sports from Fossil though after the usage of 1 day I found out that the smartwatch is not compatible with the iPhone. Though by following Fossil India return and refund policy if you are not interested, change of mind, and unsatisfactory use of the product then you can return the product before 30 days.

I called to the Fossil India Customer care and explain my issues so...

Hi fossil team, i am one of fossil watch user my watch model no es2956 purchased in london in april 2013.
I deposited the watch with fossil store, thane viviana mall with the issue of crystal missing.
They gave me one receipt on the date 26th april 2018 and gave me a receipt. My svo199860. Deal code moh056
I got the msg that i need to pay inr 313 on ground of repair. Wherein it has always been said that branded companies...