Franch Express Courier Complaints & Reviews

Tracking number is [protected]
Parcel send from chennai to vellore, virinchipuram
Till now parcel not received
I called vellore service center they are telling that service not available in ur area before sending parcel mention correct address from ther itself they can inform that service not available in that area y cheating people like this
In vellore they r telling come and collect parcel from the office
Then y we r paying courier charges
Regarding this french courier name will spoil
Take action for the parcel

Franch Express Courier customer support has been notified about the posted complaint.

View replies

Dhaval Akbari

from Surat, Gujarat

Sep 24, 2019

Customer address=
D.Srinivasalu.No.5 main cross street.Jothi nagar.Thiruvottiyur.chennai 600019.(near ajax bus terminus).

Helpful

Be the first one to find this review helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address:

Thane, Maharashtra

Subject: fedex threatening to destroy shippment and held the same since last 10days. Awbno.[protected]

Dear sir,

This is in ref to above subject. I called for a shippment from china where i paid all the charges asked by the service provider in china upfront for fedex express. However when shipment reached to india. Fedex is asking rs. 626.00 as clearing charges for shipment over and above what has been paid to them. When asked for clarification they are not ready to clarify and threatening to destroy the shipment shipment awb no.[protected].

Kindly help

Thanks

Franch Express Courier customer support has been notified about the posted complaint.

View replies

B. L.Pujara

from Mumbai, Maharashtra

Sep 10, 2019

Booking No.[protected], from Coimbatore to Hyderabad. The consignment is lying in your Hyderabad hub since 10AM,[protected]. Its now more than 24hrs, waiting for delivery. This is medical reports for s patient and very crical in view of hospitalisation.
Pls arrange delivery immediately.

B. L.Pujara 's reply, Aug 27, 2019

consumer complaints logo
menuSubmit ComplaintSearch
Home iconHome
Question iconQuestions
FAQFAQ
Search
search
Account
Messages
Notifications
Complaints
Sign out
© 2019 Consumer Complaints Forum
If you have any constructive thoughts, creative ideas, or reasonable offers, please, contact us immediately via E-mail

HospitalsFranch Express Courier non delivery
Franch Express Courier — non delivery

1 Review
Chandanagar, Hyderabad, Hyderabad District, Telangana, India
B. L.Pujara on Aug 27, 2019
Mark as Resolved

Booking No.22069695572, from Coimbatore to Hyderabad. The consignment is lying in your Hyderabad hub since 10AM, 26-08-2019. Its now more than 24hrs, waiting for delivery. This is medical reports for s patient and very crical in view of hospitalisation.
Pls arrange delivery immediately.

Update Complaint
Post your update to complaint here.
Add Image
Submit
Complaint comments Add a Comment
Share0
Tweet0
Related Complaints
[Resolved] Franch Express Courier - my consignment not delivered - doc no :22026319361 [3]
Franch Express Courier Service - Courier not delivered in time [29]
Franch Express Courier - Courier not delivered [7]
Franch Express Courier - Non Delivery of Cover [5]
Franch Express Courier - very late delivery material missing inside-reg [4]
Franch Express Courier - Worst service [4]
Franch Express Courier - where is my courier? [4]
Franch Express Courier - no...22057697793 [3]
Franch Express Courier - DOCUMENT/COURIER MISSING [3]
Franch Express Courier - worst service of franch express courier [3]
View all Franch Express Courier Reviews

Franch Express Courier Logo
Franch Express Courier
Customer Care Service
Customer satisfaction rating
1
%
Complaints125
Pending0
Resolved1
View all 125 complaints
phone
+91 44 4412 3123
website www.franchexpress.com
location #199, Harriyan Street, C. Pallavaram, Chennai, Tamil Nadu, India - 600043
View Full Information

Consumer Complaints | Submit Complaint | Sitemap | Latest Complaints | Updated Complaints | Terms of Use | Privacy Policy

© 2019 Consumer Complaints Forum
If you have an inquiry, or any constructive thoughts, creative ideas, and reasonable offers, please, contact us

x

Helpful

Be the first one to find this review helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address:

CHENNAI, 600037

I was booked a courier on 23/08/2019. Courier BOD No.[protected]. Courier to The Manager, Tamilnad Mercantile Bank Ltd., Poonjeri Branch, Mamallapuram, To day 28/08/2019 still the courier not delivered. i made many complaints to the Customer Care. Still they are not give proper answer. very poor attitude of staffs with the phone NO.[protected]

this is my first & last time courier deal with Franch Express. within 50 km surrounding it will take 6 days. kindly shut down your unit

very very poor. i advice to all don't do any business with Franch express courier. My complaint number is MAA 08730

VERY VERY bad experience.

+1 photos

Franch Express Courier customer support has been notified about the posted complaint.

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Address:

medsynaptic pvt ltd ,J88 bharathi st, pari nagar jafferkahanpet chennai, 600083

I have booked my (Importent documents) courier ([protected]) from chennai to pune modelcolony shivaji nagar on 07.08.2019. While tracking the same its not showing the details still 16.08.2019. Then 20.08.2019 they have updated party shifted and status is undelivered. My company medsynaptic pvt ltd is running last 10 years running in the same address which is mentioned in the courier cover. I have booked another parcel from dtdc on 12.08.2019 that one got delivered with in 3 days. Because of this issue still im not getting my salary.
Kindly tack necessary action on foot war manner.
Regards
Viswalingam. B
Medsynaptic pvt ltd
[protected]

Franch Express Courier customer support has been notified about the posted complaint.

View replies

Prithivirajganesan

from Madanapalle, Andhra Pradesh

Sep 24, 2019

I have ordered from spex from vasan eye care hospital. They have couierd through franch express.still I didnt receive my spex..Your delivery boy has delivered some where else..need to delivery in East tambaram.

Helpful

Be the first one to find this review helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address:

Iyyapanthangal, 600122

Hello

I sent one parcel containing mobile, awb no-[protected] dt 03.08.2019
But as of now that parcel not received in hyderabad, i have register complain no - tnmaa08093, not yet response, i did not see this type courier service in my life, if proper action not taken, i will put one consumer case in court of law.

Lot of time i called customer care, but not pick up any call, if they picked up, they are...

Helpful

Be the first one to find this review helpful

Found this helpful?

3 Comments

Address:

maraimalai nagar, 603209

Ewb no :[protected]

The above consignment has reached you two days back and till today it's nt been delivered

When i spoke to yur customer care they informed that it has not reached in branch
I then spoke to the number [[protected]]. And he replayed not worthful ans.

Keeping people like this is really spoiling yur reputation...

Kindly look in to it and revert at the earliest

+1 photos

Franch Express Courier customer support has been notified about the posted complaint.

View replies

Sangeetha javali

from Mumbai, Maharashtra

Aug 22, 2019

I'm getha I order one parcel from Surat to hosuru (tn)on 4/8/19 but it didn't received till now and that courier tracking also not updated 10th on words this is worst experience, and very bad courier service they can't properly with customer, they can't give properly message also, they are very arrogant, my parcel number is [protected]

Helpful

Be the first one to find this review helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address:

Avadi, 600071

The above consignment has reached you two days back and till today it's nt been delivered

When i spoke to yur customer care they informed that it has reached iyyapakkam branch
I then spoke to the number [protected]. And he replayed that the address is far off and cannot be delivered.

If this is yur answer y do u take the parcel.
Keeping people like this is really spoiling yur reputation...

Kindly look in to it and revert at the earliest

Regds
Binu
[protected]

Franch Express Courier customer support has been notified about the posted complaint.

View replies

Dailyfair Beauty soap

from Mumbai, Maharashtra

Jul 24, 2019

Consignment no [protected] not received yet.we booked from Salem Tamilnadu.[protected].

Bala Baskaran

from Bengaluru, Karnataka

Aug 15, 2019

Seriously unhappy with there services.

My parcel got delivered in marathalli hub on 10th Aug but still now my parcel not delivered to me 14th Aug.

Seriously I have raised a concern but still no one responding properly.

It's a medicine parcel...such a careless person...my father he is trouble..

Bala Baskaran's reply, Aug 14, 2019

My AWB no is

Srilalitha123

from Delhi, Delhi

Aug 22, 2019

Horrible service

I don't understand why parcel is in chegulpattu branch for 3 days.

Attached the tracking status. Till now iuve not received the courier

Helpful

Be the first one to find this review helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

Address:

638301

I booked my courier from Erode to Chennai ([protected]), it took five days to deliver, they hold the courier for more than 3 days in Chennai, after a long struggle it was delivered, very poor and bad treatment of customers, no one will answer if we call to the number which is given in tracking page, and if you call to[protected] this number two ladies will pick the phone and shout at the customer and they will put the receiver down without any response, I kindly request all of you not use French express, if you use it unnessary tension and you may even get heart attack if the document is important, very very very worst service and behavior of staffs.

Franch Express Courier customer support has been notified about the posted complaint.

View replies

Mounika mony

from Mumbai, Maharashtra

Jul 2, 2019

[protected] this is the reference number product will be courier 27th jun 2019 till product not delivered

Yashodha Mulpuru

from Hubli, Karnataka

Aug 12, 2019

When i check my tracking it shows that the product is delivered but we did not receive the dress and courier boy is saying we have received any loads

Manikandan Rudra

Mar 20, 2021

Door delivery not available,
Their client is saying if you want come and pick up our office. Then I went 5 km later taken. Useless courier future I will not use your services
Thank you
[protected]@gmail.com any queries contact

Helpful

Be the first one to find this review helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

Address:

Franch express ooty, ramana coaching center building, opp police station, 643001

I received my courier today 5/6/19 but see what nonsense had happened since these franch express ppl had already updated that my courier had deliverd on 29 may19. I am not able to register my complain to the dealer whom i purchased saree 4nos and what i receive was 3nos. They are questioning me the courier was deliverd on 29th why am i registing my complain now claiming for once saree. Will you ppl pay the cost for the one saree which is 1300. How lethargic and irresponsible...
See the burden you give for your customers.. There is no board in front of franch express.. Noboday can say its an courier office it is closed all the times they keep the couriers inside the room loacked and we customers like mad have to call them 100s and wait like mad. Are we fools being paid you do this nonsense to us..

Franch Express Courier customer support has been notified about the posted complaint.

View replies

Kiruthiha

from Mumbai, Maharashtra

Jul 16, 2019

[protected] shipping number is this. The product is return due to no service but still reach at orgine

mahesh wari

from Chennai, Tamil Nadu

Aug 5, 2019

I am tuticorin. I have received courier from franch express courier on.30.07.19. Courier boy name jesu doss.-[protected] he talk to irrespective word, worst talking way, unnecessary words and word is voilence. He is very irritate to me. Worst service

Helpful

Be the first one to find this review helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address:

franch express,ramana coaching center complex, opp to b1 police station, ooty 643001, 643001

Dear sir / madam,

The executive in ooty said that he will deliver the courier by tomorrow to school. My question is if. If they have deliver the product how come while tracking my consignment it will show as delivered on 29 may, 2019.
How could i trust your service in future if the situation is like this.
Please get back to me immediately and do deliver my courier with out any delay further. My consignment number is [protected] and the person whom i spoke to is i guess his name is mr dinesh his number is [protected] i am not verymuch sure about his name.
This is the worst courier i have ever experienced in my life. And why dont the customer care even reply for my previous complaint still now i wonder. Are you ppl doing fraudulent.
Is this the way you treat your customers. What should i do further i the executive doesnot keep his promise by delivering it by tomorrow.
Kindly get me an answer.

Franch Express Courier customer support has been notified about the posted complaint.

Jun 04, 2019

Updated by PHENOMENAL TUNES my complaint is not resolved i havent go any acknowledgement still. how do you ppl mark it as resolved. what nonsense is happening with your service

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address:

Chennai, Tamil Nadu, 600063

On 29/05/19 i had sent a courier containing tablets to kakkanad, kochi vide consignment no. [protected], on 01/06/19 till 6pm the medicine was not delivered, i had contacted the pallavaram office they gave kerala number and asked me to contact, i had contacted [protected] they gave another number of kakkanad [protected] and asked me to call. Each and every staff shifting their responsibility by giving phone number and made me to call, i was forced to call the delivery person and initially told he haven't receive any courier for my consignment and after several follow up to chennai, ernakulam and then kakkanad, they said the parcel is damaged and they are going to return because of oil spillage in the cover, i told them that i had sent tablets not any oil, maybe oil spillage might be from mishandling. I told them you have to deliver by 31 st. May 2019, since, the medicine is urgent please deliver it by 1/6/2019., the kakkanad delivery boy was rude and spoke to me saying if possible only i can deliver, you go and complain anywhere i am not afraid. The main problem is your staff is not taking responsibility by followup and providing the status of complaints to the customers, inturn they ask customers to call delivery boy and getting bad experience from them. I suggest to train your staff to attend the complaint and inform back the status immediately to the customers which will prove the genuineness of your organization. Thanks

Franch Express Courier customer support has been notified about the posted complaint.

View replies

rajaponr

from Mumbai, Maharashtra

Aug 5, 2019

Not delivered after two days

Helpful

Be the first one to find this review helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address:

Jafferkhanpet, Chennai, Tamil Nadu

I have sent a medicines from chennai to periyakulam on 27th. They told the receiver wil receive it surely on nxt day itself... But stil nw receiver is
Expecting the medicines to be recd... If i cal to the numbers they have given none of them is telling the responsible answer... Even i went to the courier centre directly they said the customer care centre also got closed and wil inform the status after that... But stil nw i dint get at least a phone cal... Very worst service

Franch Express Courier customer support has been notified about the posted complaint.

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address:

Tirupattur vellore, 635601

My consignment number :[protected]
I not received my stuff... On 27th may the courier was dispatched from madurai to tirupattur 635601... But i not recived my stuff make as soon as possible to get my stuff today to tomorrow otherwise i will take action legally on the company by veeramanikandan. K
Contact number : +[protected]
2nd number :+[protected]...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

I ordered a saree and sent to my customer. The product is undelivered. I checked the status also. There is no udate in the status. I tried all the numbers regarding tht courier. Tht person is not at all attending the calls. Consignment number [protected]. There is no response from the courier office.
St courier wallajabad [protected]. He is the responsible for tht area parcels.

+1 photos

Franch Express Courier customer support has been notified about the posted complaint.

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address:

Chennai, Tamil Nadu, 600043

I sent an envelop courier through franch express (Chennai) on 12 april, today is 24th may still it is not delivered.
I took a follow up like anything, they are not responding properly, infact they said it is already delivered (This statement was from higher official from franch express).
Initially after 10 days i tracked through consignment no, it showed it reached to pune (Maharashtra), they misrouted it and they gave me pune official number, that guy informed me he got this consignment mistakenly and he forwarded it to indore hub on 25th april after that no updation on their tracking system, somehow i managed to get indore official numbers, they said they have forwarded to bhopal one month before.
Again i called bhopal officials, into their record it is showing they received this courier but it is not delivered. I enquired where is my consignment, they are not in a position to provide justified explaination. They are saying we received this dock here but its been a month now we are unable to find your dock, its misplaced.
After a month barely it reached to bhopal and blue sky services[tie up with franch express] they misplaced my dock.

Very pathetic service and i am totally harrassed.

Consignment no: [protected]
Delivery address: jeewan motors pvt ltd
Near sbi lho arera hills, hoshangabad road
Bhopal, [mp]
462004

Franch Express Courier customer support has been notified about the posted complaint.

View replies

vasanthiii

from Mumbai, Maharashtra

May 27, 2019

Hi this is vasanthi my parcel not received this is tracking I'd [protected] may 13 my is gundy hub service check my tracking I'd were it my Parcel still iam not received iam totally fedup ur service please check and send my parcel to my address my contact no [protected]

Helpful

Be the first one to find this review helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address:

Tirunelveli, Tamil Nadu, 627751

Hi,

I'm put a parcel from chennai to kadayanallur, last 3 times they are not delivery into my address. Every time my self only went the office and took my parcel. I asked to them why you pepole are not deliver the paracel in mentioned address they said we won't send big parcel into the deliver address. Tou should take the parcel from your own arrangement otherwise put into cargo services like that they said.

+1 photos

Franch Express Courier customer support has been notified about the posted complaint.

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address:

Karur, Tamil Nadu

Yesterday i was enquired from your kovai office asking me howmuch distance i am staying away from karur as they wanted to deliver a letter. As my home is 20 km away from karur and as i am going daily to karur i told them, "for deliver a letter they need not to come this much distance", i will go to karur office in person and receive the letter. They too gladly nod for the same.

Today around 11.40 am i went to karur sengunthapuram...

Helpful

Be the first one to find this review helpful

Found this helpful?

2 Comments

Address:

No-4 ananya kuteera , 2nd a main, Bairaveshwar nagar nagarbhavi main road, Banglaore - 72, 560072

Spell bee international from chennai has sent a packet with books for exam on 28th feb and delviered to nagarbhavi bangalore - by dinesh on 4th march but still not recieved

Awb no - [protected]

Since morning i am in touch with dinesh - [protected]

But he is extremely arrogant and unhelpful and directly saying that i can complaint to head office as he is not resposible,

This book is for attending exam fo rmy kids and i need it asap

My mobile number — [protected]
Bharati naik

Franch Express Courier customer support has been notified about the posted complaint.

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address:

Ernakulam, Kerala, 682306

Franch courier pod # [protected] and [protected].

The ernakulam office of this courier is continuously making sure that my parcel containing a medical device for an hospital use sent from chennai on 19/3/2019 is not getting delivered. I have been waiting since 21/3/19 for this parcel, and continuously following up via phone calls.
Every time the office in charge either gives some drivers number or as if i am at fault...

+2 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

1 Comment

Address:

P.NO.7 ,1ST FLOOR, 10TH STREET , SAKTHI NAGAR, Kanchipuram, Tamil Nadu, 603002

From feb 19 to march 19 some of my suppliers started making supply thru franch express courier. The courier people didn't deliver me the parcel and also didn't even inform me on phone too. After i got awb no. From my supplier and i went to src and inquired, but again simply they said nothing came on the name i said. Then i showed the awb status on my mobile, after that he ringed to hub and confirmed that parcel was left in the hub itself.

Later the same thing happened again on same week. I got 12 parcels from 15th feb 2019 to 08th march 2019. Until this day not even single parcel was delivered. No response from customer care also.

Franch Express Courier customer support has been notified about the posted complaint.

View replies

anbuselvi c

from Attur, Tamil Nadu

Mar 14, 2019

I yet to receive my courier because the send mistake to my mobile number[protected] instead of they wrote my office landline[protected] number to mobile number. so i can't receive my parcel yet too. kindly track and as soon as delivery my parcel. my shipping tracking no: [protected].

Shaiju Punnakunnel

Mar 19, 2019

I didn't get my product

Franch Express Courier Complaints & Reviews

File a complaint to Franch Express Courier

Franch Express Courier Website

Franch Express Courier Head Office Address

Franch Express Courier Phone Numbers

Complaints recently resolved by Franch Express Courier customer care

Most useful Franch Express Courier reviews

Franch Express Courier reviews & complaints page 12

service issues

Post your Comment

fedex not delivering shipment intentionally

Post your Comment

poor delivery of courier bod no. 220 7145 1776

Post your Comment

courier issue

Post your Comment

parcel not reached in hyderabad

delivery delay

Post your Comment

no...22057697793

Post your Comment

very worst service, bad courier service in india,

Post your Comment

late delivery

Post your Comment

parcel not delivered

Post your Comment

bad behavior of franch express courier staffs and late delivery

Post your Comment

still not recd my things

Post your Comment

courier missing

product delivered. no update in status

Post your Comment

almost 2 months, still waiting for my courier

Post your Comment

they are not deliver into the address

Post your Comment

worst behaviour of your karur office staff

books not received for exam

Post your Comment

franch courier - behavior of cochin center staff and purposeful delay in parcel delivery

misbehavior with customers

Post your Comment

Franch Express Courier related businesses