Franch Express Courier Complaints & Reviews

Last Monday (25.07.22) booked parcel from Erode (TN) to Bangalore. Last Tuesday (26.07.22) Morning it reached Bangalore hub. But still now I didn't get the parcel. We called for enquiring the parcel they are daily it will come today. 5 days over I didn't get that. They are responding properly. Like this you will respond to the customer and your will deliver the parcel. I never seen like this parcel service anywhere very worst parcel service. "French Express Querier".

Tracking no . [protected]

Address
A-0512, brigade meadows basil, Kanakapura main Road, Udayapura Post,
Bangalore - 560082

As per them Pragathi Nagar, Kukatpalli, and Hyderabad is ODI location and they are saying no service. I have never seen this kind of bad service. I don't know How to resolve it. within the city, if they are not able to deliver the order then need to doubt on this service's performance itself.

Hi Team

The parcel with consignment number [protected] has been lying at Madivala, Bangalore since last 4 days and is not being delivered.
The branch office has stopped responding to calls, and other contacts are asking to connect to branch, a vicious circle. The parcel ahs some urgent stuffs....

I have sent parcel on 8th June 2022, from chennai Medavakkam to chennai Tambaram only. It's just 10 Kms distance only. I thought it will be delivered on 9th June. But they putting the regular status "OUT FOR DELIVERY". But no one has come for delivery. Even they haven't phoned also. Today 13th June 2022. Still my parcel in Out of Delivery.. That is eye drops Medicine. How long should I wait for delivery. Really worthless service!

Courier Tracking Number [protected]
booked on 3rd June 2022
sent to,
The Andhra Petro Chemicals, Tanuku, Andhra Pradesh
Promised that it will be delivered by next day
but even after 7 days, letter not delivered, tracking status since from 6th June 2022 that it is "out for delivery"...

I have booked a book packet at the Franch Express Courier Branch at Gandhi Road Kancheepuram - 631501, on[protected]. It is not yet delivered to my friend at Hosur, even after four days.

The Tracking status says " out for delivery " at Hosur for the past three days.

I request you to arrange to deliver the same at least today.

Courier booked on 3rd June 2022
Tracking Number [protected]
sent to: The Andhra Petro chemicals, Tanuku, AP
Even after 5 days, courier was not delivered.
It seems delivery to the above address will be done weekly once as per Franch Express, Nasiyanur Road, Erode.
When booking, I was told that it will be delivered next day.

My tracking number is [protected].
While tracking my parcel I found that is in RTO status as party shifted but I have not received any call so far. Then how it has been in RTO? Kindly check and state the status asap.

It has been nearly two days, the courier has not been received. While tracking with AWB number, without calling to the customer, they have update the status as phone not attend by customer and not giving any response..

I have sent my mobile by franch safety plus courier but receiver received with broken display i need a solution i send bill copy and video to to local courier office

I didn't received my order parcel from your courier service.

No - [protected], Still this product not delivery yet which I was sent on 9th May 2022. That Anthiyur courier hold last 2 days. He said no service to no delivery And worst behavior

Dear Mam/Sir, I had sent the courier to my Friend from Coimbatore (Gandhimaanagar) to Tirupur-5. The sending date is 25/04/2022, but the receiver didn't get any calls regarding the courier past three days. After I went to the shop where I should, I posted the courier. Only they tracked the parcel and informed me that the parcel was in Tirupur French courier office because there was no person in the home in the receiver's so the Courier boy returned. But we didn't get any call regarding the door closing at the receiver's address.Then now yesterday, that is (28/04/2022), I have asked the receiver to obtain the parcel from the courier office. After opening the parcel, only we came to know the things I placed in that box are not there the box is opened before we get. So please Contact the Tirupur branch Courier office (Veeraapaandi pirivu branch) and let me know about the courier details. I'm sharing the bill here for you also. The box is only around 200gms for that they charged Rs.100/- that is very high also. I need an immediate response from you regarding the courier person was not connected to me, and the box was opened before we get. Kindly call us for clarification. If I don't get any proper clarification, surely I will take the next step. I'm not supposed to do that. I hope you give help to rectify our issues. Thank you.
Name: J. Anitha Contact: [protected]Mail to: [protected]@gmail.com

I booked a courier containing urgent medicine and sweats for my daughter staying in Bangalore on 01 Apr 2022 from Chennai. I was ensured that the item will be delivered by 1330h on 02 Apr and same not delivered even after 4 days, till evening of 04 Apr 2022. When contacted they has no proper reply even spoke rudely. Very bad and fraud service. It is to be banned for cheating customers.

Did not receive the parcel yet.. I want to know when will the parcel be delivered

Courier no:[protected]

The courier reached on 11 Mar 22 bur the delivery is not yet done.
Very poor service no one picks the calls. Either it states wrong number.
Whenever we try calling it.

Help to resolve the soon the query ASAP.

Sir,
My company was sent the parcel 26 Feb 2022 in coimbatore to salem consignment number [protected]
but can't delivery
Customer care number to call they are says today come and tomorrow come but not come the parcel
This causes a lot of loss to our company
Next what I do?
Pls reply

Complaint against AWB [protected]
COURIER BOOKING AT CHENNAI TO THIRUVALLUR ON9TH FEB.. THIS IS MEDICINE COURIER .. IT'S HOLDING AT SRIPERUMADHUR OFFICE.. HUB MANAGER NOT ATTEND MY CALL.. VEERAMANI [protected] & [protected]..i am so much benefit with FRECHEXPRESS courier services.. But thisis is first time issues with your service.. Kindly take proper action..To my request soon as possible 🙏⚓
Dr NANDHAKUMAR [protected]

[protected] the above consignment no parcel has come to me. But the delivery person doestnt come to my home. One lady call me and said you must come and collect from our office. She said delivery person dont come to your home. Then why they are booking for my address?.

வணக்கம்.. விருதுநகர் மாவட்டம் அருப்புக்கோட்டை வட்டம், 1.2.2022 தேதியில் 3/1057 பிள்ளையார் கோயில் வடக்கு தெரு, செம்பட்டி 626101 என்ற விலாசதிற்கு ஒரு பார்சல் வந்துள்ளது என்று franchexpress couriers[protected] என்ற எண்ணில் இருந்து அழைப்பு வந்தது.. அவர் அந்த பார்சலை ஆத்திப்பட்டியில் வந்து வாங்கி கொள்ளுமாறு கூறினார். நானும் ஆத்திபட்டி சென்றேன்.. அவர் தொலைபேசி அழைப்பில் என்னிடம் தொடர்ந்து சற்று மரியாதை இல்லாமலே பேசி வந்தார்.. மேலும் பார்சலை வீட்டில் வந்து கொடுக்க மறுத்தார்.. நான் எதற்காக இப்படி சிடு சிடு என்று பேசுகிறீர்கள் என்று கேட்டதற்கு நடு ரோட்டில் என்னை ஏளனமாக பேசினார்.. அவர் பேசியது என்னை மிகவும் மன வேதனைக்கு உள்ளாக்கியது.. ஆகையால் அவர் மேல் நடவடிக்கை எடுக்குமாறு தங்கள் நிறுவனத்தை கேட்டுக்கொள்கிறேன்..