Franch Express Courier Complaints & Reviews

It has been nearly two days, the courier has not been received. While tracking with AWB number, without calling to the customer, they have update the status as phone not attend by customer and not giving any response..

I have sent my mobile by franch safety plus courier but receiver received with broken display i need a solution i send bill copy and video to to local courier office

I didn't received my order parcel from your courier service.

No - [protected], Still this product not delivery yet which I was sent on 9th May 2022. That Anthiyur courier hold last 2 days. He said no service to no delivery And worst behavior

Dear Mam/Sir, I had sent the courier to my Friend from Coimbatore (Gandhimaanagar) to Tirupur-5. The sending date is 25/04/2022, but the receiver didn't get any calls regarding the courier past three days. After I went to the shop where I should, I posted the courier. Only they tracked the parcel and informed me that the parcel was in Tirupur French courier office because there was no person in the home in the receiver's so the Courier boy returned. But we didn't get any call regarding the door closing at the receiver's address.Then now yesterday, that is (28/04/2022), I have asked the receiver to obtain the parcel from the courier office. After opening the parcel, only we came to know the things I placed in that box are not there the box is opened before we get. So please Contact the Tirupur branch Courier office (Veeraapaandi pirivu branch) and let me know about the courier details. I'm sharing the bill here for you also. The box is only around 200gms for that they charged Rs.100/- that is very high also. I need an immediate response from you regarding the courier person was not connected to me, and the box was opened before we get. Kindly call us for clarification. If I don't get any proper clarification, surely I will take the next step. I'm not supposed to do that. I hope you give help to rectify our issues. Thank you.
Name: J. Anitha Contact: [protected]Mail to: [protected]@gmail.com

I booked a courier containing urgent medicine and sweats for my daughter staying in Bangalore on 01 Apr 2022 from Chennai. I was ensured that the item will be delivered by 1330h on 02 Apr and same not delivered even after 4 days, till evening of 04 Apr 2022. When contacted they has no proper reply even spoke rudely. Very bad and fraud service. It is to be banned for cheating customers.

Did not receive the parcel yet.. I want to know when will the parcel be delivered

Courier no:[protected]

The courier reached on 11 Mar 22 bur the delivery is not yet done.
Very poor service no one picks the calls. Either it states wrong number.
Whenever we try calling it.

Help to resolve the soon the query ASAP.

Sir,
My company was sent the parcel 26 Feb 2022 in coimbatore to salem consignment number [protected]
but can't delivery
Customer care number to call they are says today come and tomorrow come but not come the parcel
This causes a lot of loss to our company
Next what I do?
Pls reply

Complaint against AWB [protected]
COURIER BOOKING AT CHENNAI TO THIRUVALLUR ON9TH FEB.. THIS IS MEDICINE COURIER .. IT'S HOLDING AT SRIPERUMADHUR OFFICE.. HUB MANAGER NOT ATTEND MY CALL.. VEERAMANI [protected] & [protected]..i am so much benefit with FRECHEXPRESS courier services.. But thisis is first time issues with your service.. Kindly take proper action..To my request soon as possible 🙏⚓
Dr NANDHAKUMAR [protected]

[protected] the above consignment no parcel has come to me. But the delivery person doestnt come to my home. One lady call me and said you must come and collect from our office. She said delivery person dont come to your home. Then why they are booking for my address?.

வணக்கம்.. விருதுநகர் மாவட்டம் அருப்புக்கோட்டை வட்டம், 1.2.2022 தேதியில் 3/1057 பிள்ளையார் கோயில் வடக்கு தெரு, செம்பட்டி 626101 என்ற விலாசதிற்கு ஒரு பார்சல் வந்துள்ளது என்று franchexpress couriers[protected] என்ற எண்ணில் இருந்து அழைப்பு வந்தது.. அவர் அந்த பார்சலை ஆத்திப்பட்டியில் வந்து வாங்கி கொள்ளுமாறு கூறினார். நானும் ஆத்திபட்டி சென்றேன்.. அவர் தொலைபேசி அழைப்பில் என்னிடம் தொடர்ந்து சற்று மரியாதை இல்லாமலே பேசி வந்தார்.. மேலும் பார்சலை வீட்டில் வந்து கொடுக்க மறுத்தார்.. நான் எதற்காக இப்படி சிடு சிடு என்று பேசுகிறீர்கள் என்று கேட்டதற்கு நடு ரோட்டில் என்னை ஏளனமாக பேசினார்.. அவர் பேசியது என்னை மிகவும் மன வேதனைக்கு உள்ளாக்கியது.. ஆகையால் அவர் மேல் நடவடிக்கை எடுக்குமாறு தங்கள் நிறுவனத்தை கேட்டுக்கொள்கிறேன்..

10 days back one parcel was send it by franch courier service, since am waiting for it, it is not delivered, responses also very poor. Sender side, delivery side, head office also no one not answering proper, we cannot contact head office. So no one is responsible for your parcel

[protected]. hwne checked online its showing on 12 th of jan it has reached tirupur (tamilnadu). but y wasnt it delivered to the customer
i was trying to connect to the customer care local delivery incharge person, but none responded. everyday they just tried fooling that on the way, evening it will be delivered . i need a strict action to be taken on this and also to be reverted to me . contact number : [protected]. email id : [protected]@yahoo.com.
customer doesnt want to continue bcz i dispatched goods through ur courier, see the kind of reputation ur company has got

My family shipped some snacks and sweets from Nagercoil to Bangkok on 18 Dec for my new year celebration through Franch express courrier Nagercoil hub, still now i didnt received the shipment and the latest status shows the shipment went to United Arab Emirates. From Bangkok i made so many international calls to both Nagercoil hub and chennai head office and i didnt get any proper response. I dont know what is the condition of the food now. i would like to request help from here to claim all losses incurred during this shipment. here with iam attaching the tracking number and also current status of teh shiopment.

We had a parcel from Kumbakonam(Thanjavur district) Tamil Nadu on 23 november 2021, which was sent via Franch Courier. We haven't received our parcel but the money was charged. Also the person is not responding now. Now we want our money back.

I have sent 2 kgs of chocolate (4 boxes x 500g each through consignment no. [protected]. But the recipient received only 3 boxes. One box weigh 500g was stolen during transit. Consignment cross weight during despatch was 2200 gms.
Kindly resolve the issue.

I Booked a courier on date 01.12.2021 Tracking number is [protected], From CC INDIA PVT LIMITED, Coimbatore TO CC INDIA PVT LTD, BANGALORE,
It was enclosed with bills and Travel bills of our staffs,

following for 2 weeks, still there is no response,

i want to know where is my parcel is

I book a parcel from Tirupattur on 11/12/21 now on stage into non Delivery status. 13/12/21 12:13 Taken for out for delivery even today also non Delivery status Kindly delivery item its most urgent... Thank you

I have couriered on 02/12/2021 on tambaram branch franch express. Deliver address belongs to mylaudy (po) kanyakumari (dt). While posting the courier i dont have the mobile number of receiver so the girl in tambaram branch said you get the number and inform us by call..after one hour I called tambaram branch to update the receiver mob number they didn't picked up tried many times but they didn't picked up single time...while checking the status it shows it was sended to nagercoil hub next day...from that day I am trying to contact the delivery boy for atleast 30 times not even one time he attended our call...we mentioned address clearly but they not event went to that address...that receiver waiting for past five days.. seems thay just skipped that parcel and saying simply and irresponsibly that there was no contact number..! That delivery address was in main road itself...atleast they should attend our call or else they should call back to the sender number. That is emergency parcel..please ask them to deliver by atlest tomorrow (09/12/2021). Consignment number [protected]