Franch Express Courier Complaints & Reviews

10 days back one parcel was send it by franch courier service, since am waiting for it, it is not delivered, responses also very poor. Sender side, delivery side, head office also no one not answering proper, we cannot contact head office. So no one is responsible for your parcel

[protected]. hwne checked online its showing on 12 th of jan it has reached tirupur (tamilnadu). but y wasnt it delivered to the customer
i was trying to connect to the customer care local delivery incharge person, but none responded. everyday they just tried fooling that on the way, evening it will be delivered . i need a strict action to be taken on this and also to be reverted to me . contact number : [protected]. email id : [protected]@yahoo.com.
customer doesnt want to continue bcz i dispatched goods through ur courier, see the kind of reputation ur company has got

My family shipped some snacks and sweets from Nagercoil to Bangkok on 18 Dec for my new year celebration through Franch express courrier Nagercoil hub, still now i didnt received the shipment and the latest status shows the shipment went to United Arab Emirates. From Bangkok i made so many international calls to both Nagercoil hub and chennai head office and i didnt get any proper response. I dont know what is the condition of the food now. i would like to request help from here to claim all losses incurred during this shipment. here with iam attaching the tracking number and also current status of teh shiopment.

We had a parcel from Kumbakonam(Thanjavur district) Tamil Nadu on 23 november 2021, which was sent via Franch Courier. We haven't received our parcel but the money was charged. Also the person is not responding now. Now we want our money back.

I have sent 2 kgs of chocolate (4 boxes x 500g each through consignment no. [protected]. But the recipient received only 3 boxes. One box weigh 500g was stolen during transit. Consignment cross weight during despatch was 2200 gms.
Kindly resolve the issue.

I Booked a courier on date 01.12.2021 Tracking number is [protected], From CC INDIA PVT LIMITED, Coimbatore TO CC INDIA PVT LTD, BANGALORE,
It was enclosed with bills and Travel bills of our staffs,

following for 2 weeks, still there is no response,

i want to know where is my parcel is

I book a parcel from Tirupattur on 11/12/21 now on stage into non Delivery status. 13/12/21 12:13 Taken for out for delivery even today also non Delivery status Kindly delivery item its most urgent... Thank you

I have couriered on 02/12/2021 on tambaram branch franch express. Deliver address belongs to mylaudy (po) kanyakumari (dt). While posting the courier i dont have the mobile number of receiver so the girl in tambaram branch said you get the number and inform us by call..after one hour I called tambaram branch to update the receiver mob number they didn't picked up tried many times but they didn't picked up single time...while checking the status it shows it was sended to nagercoil hub next day...from that day I am trying to contact the delivery boy for atleast 30 times not even one time he attended our call...we mentioned address clearly but they not event went to that address...that receiver waiting for past five days.. seems thay just skipped that parcel and saying simply and irresponsibly that there was no contact number..! That delivery address was in main road itself...atleast they should attend our call or else they should call back to the sender number. That is emergency parcel..please ask them to deliver by atlest tomorrow (09/12/2021). Consignment number [protected]

Near me but not delivered to address.

Hi,

My name is Rajesh V, my shipment move from Guindy hub to Vysarpadi hub on 18-Nov-2021 but i didn't received my cover till now, my courier AW no is [protected]. i have already informed to your customer care two times but there is no use for me, my complaint ID is [protected].

Request you to pls check and resolve the issue immediately.

Mr. Prabhakaran, delivery person Coimbatore
Parcel from pothys reached Coimbatore and parcel was not handed to me. As per the delivery person words he delivered the product to person who is not related to me and my family.He didn't intimate me prior about handing over the product to someone else and not me. Now the valuable parcel is missing
How irresponsible delivery person.
I need an explanation from the person

Mr. Karunakaran, delivery person Coimbatore
Parcel from pothys reached Coimbatore and parcel was not handed to me. As per the delivery person words he delivered the product to person who is not related to me and my family.He didn't intimate me prior about handing over the product to someone else and not me. Now the valuable parcel is missing
How irresponsible delivery person.
I need an explanation from the person

They don't know deliver at all.They don't even bother to follow it up.I received a call from[protected] where the lady staff is so rude. The lady staff lied to me that they never door deliver medicines and threatened me to return the parcel.Very non-professional. Very very disappointing....

Consumer No.[protected] booked on 01.11.2021 from Thirchy to hubli.. even after 7 days, no status of product.. please help us get the product on priority, the event which was planned with the product has failed and my organization faced huge loss.

Sir, consumer No.[protected] booked on 01.11.2021 from Thircy (Tamil Nadu) to Hubli (Karnataka).. till date tracking is showing in same place and no further progress.. we have ministers level program tomorrow.. we need the product urgent..

Very bad courrier service. Very delayed delivery and to speed up the delivery, I had to pay additional cost and get deliver the parcel.

Teacking no- [protected]
I sent courier 27/10/2021 from purasaiwakkam to choolaimedu
Purasai wakkam franch express cut my call and switched off
Chaitanya
[protected]
Today 30/10/2021
It reached choolaimedu on 28/10/2021
[protected] Still not handover my courier

Choolaimedu highroad franch express cut my call and not proper response
Sebastin
[protected]

What they are doing
Because of this
I lost my business and get a bad name from customer
Customer service in pallavaram
4 times i gave receiver address and tracking number
They can't proper answer

Dear Sir,

This is regarding my courier with reference number - [protected]

One parcel has been send to me with above reference number from sowcarpet Chennai to Chromepet on 22nd Oct and when I trace the consignment I can able to see the same reached the near by hub 23rd Oct 01:16 pm .

When I called the contact person with number [protected] i was not getting proper feedback from him instead he is saying there is no staff to deliver the courier so the same will be provided to me on Monday only and the tone of the delivery person was very rude and it is happening to us continuously

I don't think it will take 4 days to deliver a courier within Chennai, We have been associated with France express courier for a long time and doing business with France express as our courier partner and providing courier order for 50000 Rupees every month ( 2 days before also we have sent one consignment to Switzerland for which i paid 20000 rupees as courier fee

It is not fair to treat us in this manner, You can check with the our name ( Needle point ) in your records so that you can able to our business order details which we have been providing for a long time.

Please consider this as escalation and revert with the action point you have taken on my complaint

Thanks

Regards,
Needle Point - [protected]

Am parcel booked trichy oct 20...parcel 21 date delivery wrong person... Original person cal courier person my parcel things all theft...then again night 9pm receive the parcel correct address all things or theft... Y delivery wrong address???
My things where?? Need solution

Am send the parcel.. Wrongly delivery tha parcel wrong person.. And parcel things all thefts