Claimed

Franch Express Courier Complaints & Reviews

1
Last updated Apr 9, 2024
Complaints 405
Resolved
26
Unresolved
379
Quick Links
Statistics
Share
Contacts

File a complaint to Franch Express Courier

Having problems with Franch Express Courier?

File a complaint and get it resolved by Franch Express Courier customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Franch Express Courier
Customer Service Contacts

Franch Express Courier Phone Numbers

Phone
+91 44 4412 3123
363
230

Franch Express Courier Website

Franch Express Courier Head Office Address

#199, Harriyan Street, C. Pallavaram
Chennai
Chennai District
Tamil Nadu
India
600043

Franch Express Courier reviews & complaints page 9

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Argya shetty 11
Report
Copy

Courier status

We have sent courier on 18.02.2021 from bangalore 560038 to 560046, was out of delivery on 19.03.2021 was not delivered as person was not available, a week is over we didn't received it back, trying to reach customer care no proper response, really disappointed, please solve this issue as soon as possible...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Yesterday was deliver date but still I didn't get my parcel. Consignment number [protected]. Courier person number [protected]. Unavailable to contact this number....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Delivery date was yesterday but still I didn't get my parcel. Tracking id number is [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Narayana Kumar T
from Noida, Uttar Pradesh
Report
Copy

Courier not received to specified location

Consignment number : [protected]
Mentioned part was not delivered to specific location and informed the same to local contact person's but they are avoiding to take complaints, please suggest how to proceed further to deliver the part ASAP.

Please feel free to call below number: [protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sai Neo
from Chennai, Tamil Nadu
Report
Copy

Undelivered/ Customer care not responding

The customer care not responding properly, they said we will return the courier to sender place. But mistake is with franch express courier they noted only 9 digit numbers to contact the receiver person. But in parcel clearly mentioned 10 digit number. They return the parcel with status as un reachable. Kindly take action and do the needful....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Meenaprasad
from Gurgaon, Haryana
Report
Copy

Courier not yet received - urgent

This was the track no..[protected]

They have sent me the courier on Feb 2, 2021.
Till date not received.. While searching online the track no is not shown..Ibwent in person to madurai Krishnapuram brach and verified but they say that the no is not shown in the system. When I tried chennai customer care number, I got the same information..till date bi have not recd any information aboiy my parcel..very much fedup with...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Venkat87
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product still not delivered

Address:3/1, KRISHNAVANI STREET, THIRUMALAI NAGER

No - [protected], Still this product not delivery yet which I was sent on 25th Jan 2021. That kancheepuram courier hold last 2 days. He said no man power to deliver. And worst behavior...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Abideen M
from Chennai, Tamil Nadu
Report
Copy

Consignment no 22147513253 booked at madukkur pincode 614903

Address:Madukkur, Pattukkottai Taluk Thanjavur Dt Tamilnadu

The above consignment booked on 23/01/2021 address to Trichy date 23/01/2021
Till now not received by receiver
Not showing in Track

I need solution...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Parcel booked on 12.1.2021 from CBE to MAS but it is still not delivered...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Petreena Fernando
from Delhi, Delhi
Report
Copy

Courier service - most useless people to work with

Address:St. Thomas Mount

A courier within chennai takes about 4 days to reach. whenever you call the useless customer service team of a few girls they have, they have no idea what is happening with the courier. The one thing they will say is the courier is on hold in the Guindy office.
Guindy to my place is 0.8 kms and i was tracking from 10 am in the morning till 7pm and i still didnt get the courier. PLEASE NEVER NEVER use this service...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sankarraman V
from Powai, Maharashtra
Report
Copy

The package I sent not delivered

Address:10/3 Devanathan Colony, West Mambalam

I had sent a courier to Kadapah, Andhra Pradesh on 28. 12. 2020 .
The tracking number is [protected]. I had booked this packet at
REHOB Enterprises (PC Way) in T Nagar(South Dhandapani Street).
Please let me know the status....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
ssvd
from Delhi, Delhi
Report
Copy

Courier undelivered

Address:Gangaiamman Kovil street extn, karapakkam, ch 97.

AWB no: [protected]. Courier booked on 2nd. But in status updated on heavy rain. But yesterday not heavy rain. Pls deliver the product in urgent basis by today....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dhanesh G
Report
Copy

22134962161

[protected]
This is my tracking number
It's shows same status for more than 15 days...
I need my parcel
I want to know d status of my parcel...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rahima Sulthana Mz
from Powai, Maharashtra
Report
Copy

Courier not reached yet

The courier of the consignment number [protected] haven't reached the salem yet.. I se the courier on 30th Dec 2020. They claimed it will reach in 2 days but now its 4days since sent the courier... It hasn't reached the person yet...pls response back to this complaint asap.. Thanks!...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
My courier received last 3 days before at usilampatti but the courier service is not delivery in my address elumalai.it is very urgent metirial how can i get my courier.this is not acceptable......
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Moorthy Rajan A
Report
Copy

my important cover was not received

Address:Puthiamputhur

With reference to the subject, One of my important cover in Franchcourier was missing, that cover number was [protected].But your people was given to that important cover to wrong person.I contact with Your person Mr.Suresh (ph.[protected]), he didn't given proper response .Kindly give the solution for this problem.We are in very urgent need in that cover.
Kindly, rectify this problem as early as possible.

Thanking You,...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Ceemala deepika
from Hyderabad, Telangana
Report
Copy

About tracking

Hi sir .my order dispatched on 28/12/20.and it is showing me it is dispatched in 24 dec.and delivered also.how come it possible....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Srinivasan Poongavanam
Report
Copy

No response

Address:Old malai street, 40 b satma amurth enclave . Near light house school

Hi team.

Consignment no. [protected]

I have track my no through site

Dec 21 courier sent to chennai.
Dec 22 morning 10 o clock reached mambakam hub. They mentioned one name and number
Sekar [protected]

Today Thursday I have tried many time. He is not response. Am very fed-up. Very worst worst service. Why customer using courier because of quick delivery.
br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Avitha Lobo
Report
Copy

Courier delivery boy against Girish

Address:#36, Near Carvery National public school, 7th Cross, Sewa Ashram Road

Hi, the courier guy name Girish, his talking style and behaviour is not correct, he does not know how to talk with clients. He talking style is like manager level. that he is ordering with Clients....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bhavana Ram
from Hyderabad, Telangana
Sep 30, 2022
This thread was updated on Sep 30, 2022
Report
Copy

Delivered entirely damaged products

Address:Malkajgiri

I sent brass items to my aunty in kavali and paid 1600 rs towards transport charges to franch express stating that the items should be handled with care and fragile mentioned several times on box too. They mishandled the box and delivered extremely damaged products without even concern. They are now using improper words and reasons for damages they did to my parcel. Worst service extremely upset with the damages they did...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy