Franch Express Courier — Parcels not delivered on time

I am Dr C Madhavaraj. I am an eye surgeon in Gugai area of Salem. The parcels sent to me from my business associates are not handed over in time to me. I have to go the nearby Franch express courier office to get a response. But that is a nightmare. The staff there don't respond at all. They give utmost disregard to queries. This happens in each and every time. I am exasperated. It is very difficult to get the courier delivered by Franch Express.
Yesterday a parcel was sent to me from Chennai - Hesh Opticals. I am attaching the screen shot of the consignment receipt. Consignment number being: [protected]. I tried to contact Gugai, Franch Courier Office about the status - Contact number:[protected]. But nobody attended the call even after two or three times. Very very pathetic response.
+3 photos
Was this information helpful?
No (0)
Yes (0)
Franch Express Courier customer support has been notified about the posted complaint.
Complaint comments 
Share
Tweet

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Franch Express Courier
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    343
    Pending
    0
    Resolved
    24
    Franch Express Courier Phone
    +91 44 4412 3123
    Franch Express Courier Address
    #199, Harriyan Street, C. Pallavaram, Chennai, Tamil Nadu, India - 600043
    View all Franch Express Courier contact information