The courier (AWB:[protected]) was dispatched from Virudhunagar (by 4th of Jan-2020) to Chennai and was told that it will be delivered by next day. The material was not received till date (8th of Jan-2020). The sender have registered a complaint (ID: TNIXM02023) by yesterday and even then the material is not delivered since 5 days. When I called the customer care ([protected]) for an update, the response was quite horrible. She doesn't know the meaning of customer/quality/service/value etc. Inspite of their mistake, she was scolding me and telling me to put down the call. Hopeless service!!! No customer empathy. Can some authority help deliver the product asap. Thanks Was this information helpful? |
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