[Resolved]  Freecharge Payment Technologies / Freecharge.in — Unauthorized use of my email to open an account for someone else

An account was made using my email address by someone else (under the name 'Amazing'). I emailed [protected]@freecharge.com requesting the account be closed, and they said the process to close was initiated but could only complete if a number of checks were met, e.g. emptying the wallet balance and removing all saved cards. I don't have any way of accomplishing or confirming these checks because it's not actually my account, just someone fraudulently using my email.
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Oct 19, 2022
Complaint marked as Resolved 
Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
Verified Support
Sep 18, 2022
Freecharge Payment Technologies / FreeCharge.in Customer Care's response
Dear Customer,

We would request you to kindly write us an email to [protected]@freecharge.com from the registered email address.

Regards,
FreeCharge Team
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    +91 12 4433 0000
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    Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051
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