Frizty Electronics — Frizty electronics fraud: Defective Washing machine

Address:	Kandugodanahalli, Banglore
Website:	www.google.com/maps/place/Frizty+Electronics./@13.0104556,77.6182208,17z/data=!3m1!4b1!4m6!3m5!1s0x3bae17fe7f5a5231:0x13dd154e51b576c6!8m2!3d13.0104556!4d77.6204095!16s%2Fg%2F11hzl8m4vg?hl=en-

I am new to Bangalore. on 5/8/2022 I bought a washing machine for 7k which they told me that it is including delivery charges and installation. It has 1 year WARRANTY, with 6 month free service. First time they came for delivery was in the n8 1:00 am. And I didn't took as it is no time to open for strangers. Later they delivered as requested, but the delivery persons took an extra 700 in the name of toll and extra charge as they worked hard. They haven't even installed it. Later when we tried it has been found that it is a default piece. I was informing and updating. As since the person whom I was dealing with was not feeling well during that time., I waited for 4 to 5 days. Later they started avoiding.. And asking for time. I gave you almost 1 month of time. Its like 2 days, 2 days.. So much disturbance.. With this kind of approach and service, we are fed up with them. They are not even refunding it. It is there fault.. They gave default piece.. Why should I suffer... I am going to take action and complaint.

(29/10/2022): The number posted telling that "Please call on this number, we will solve your problem" . they are not picking up the call or replying to my message.

I have sent legal notice on 21 September 2022 and waited for 1 month... If it was a mistake they would get a chance to rectify. But in vain. They didnt even responded to legal notice.
I have called them many times. I had a discussion with the manger. HE was like "Why to waste time? Your time is valuable" And then He said "Okay you give complaint we also bring our lawyer".

This is new type of scamming business targeting people who cant or wont file complain on them.
1 People who want to have temporary goods. They wont be having time to fight for these that too their amount range from[protected]. Which is not really big amount to fight. So, they leave and move on. Just imagine they do the same for 10 or 50 or 100 people. The amount is huge for them.
2 people who are poor and cant afford for new machine. They cant fight for these as they dont even know the process of complaining etc.

My brother went to shop too. yet they are so irresponsive.

There intelligence: They are stating no refund and they are giving non working machine.