[Resolved] Fullerton India Credit — charging-over and over overdues
Hyderabad, Hyderabad District, Telangana, India
TaTariq Shaik on Mar 5, 2019
Existing loan holder of fullerton india credit company limited and my emi deducts every 4th of month. I raised a request of 16/2 for foreclosure of my loan, got response on march 1 that cuz is your payment with ample no. Of dues and charges. Fine, i went to bank yesterday 4th, to close the loan and do the payment. Bank is closed, but again my emi got deducted again though the parallel process of foreclosure already initiated.
The brilliant customer care guy says very patiently that “sir, we don’t except any payment from 2-6th march. Neither we can let you know the pending amount nor any branch will accept your payment.
Mr. Rahul bhardwaj - do u understand this logic, if yes do dare to explain me in detail.
Heights is - the payment will not be accepted between 2-6 march but the bank will add overdue charges every single day, basically stop the person who pays and again extract or make him suffer and pay more for banks useless policy.
When u don’t accept payment on those days, how you people have the authority to charge overdues?
Mr. Rahul - please explain if this is legitimate process.
So, from 1st march to till whenever i will do the payment, everyday i will b charged overdues. Even the fullerton banks get functional on 7 march to accept my payment, by the time almost 5000 extra i need to pay.
Who is responsible for extra payment.
Mr. Rahul - being the gm of customer care, hope you understand the situation and resolve the same immediately.
Complaint marked as Resolved Apr 13, 2019
[Mar 05, 2019] Fullerton India Credit customer support has been notified about the posted complaint.
Verified SupportFullerton India Credit Customer Care's response, Mar 06, 2019
Hi Tariq, we are really disappointed about the same. Please share your loan account number or registered contact details for us to look into it - Fullerton India
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