[Resolved]  Fullerton India Credit — emi deducted twice

My emi deducted twice and excess amount not refunded even after several emails. Also provided cancelled cheque as per the requirement. Please help and resolve it. Emi was of rs. 4029 and deducted twice. Trying to reach them but not getting proper reply even on email they are not replying. I don't understand how can they be like this. 3 service request created by them but refund not processed
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Oct 6, 2019
Complaint marked as Resolved 
Fullerton India Credit customer support has been notified about the posted complaint.
Verified Support
Aug 29, 2019
Fullerton India Credit Customer Care's response
Hi Brinda, we would like to inform you that we are in process of refunding the excess amount to your bank account and will revert with an update by August 31, 2019. We request your patience in the interim. In the meantime, for any questions you may write to us on [protected]@fullertonindia.com - Fullerton India.
Verified Support
Aug 31, 2019
Fullerton India Credit Customer Care's response
Hi Brinda, this is taking longer than expected. We are still working on the concerns and shall revert with an update by September 06, 2019. We request your cooperation in the interim - Fullerton India
Verified Support
Sep 03, 2019
Fullerton India Credit Customer Care's response
Hi Brinda, we have responded on your registered email id. Kindly check this at your end and write to us on above mentioned email id for any queries - Fullerton India
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