Fullerton India Credit — Fullerton is a new east India company they give the loan but not close loan

Address:62,Nikubh heights, Amalner

I took a home loan from this organization. I'm trying to foreclose the loan, but company say your business loan and charge 5% extra amount in foreclose letter. i give 1330000 loan after regular 38 month emi pay (7 lack with interest) my outstanding amount in foreclose letter 1261000 and 5% extra means 1348000 total pay . i am many complaint head office in Chennai also but not any satisfy answer. in this process 2 month expire i want agree for total close say this company your foreclose letter expire apply for new letter and this letter give me after 30 day is rule of this company. then apply for letter not answer if email. the contact number is out of service, and the app is also showing a technical issue—also, there is no reply on whats app. When I visit the branch, they say server issues for the past 20-25 days. Still, they are clueless about when this issue will be fixed, and my daily interest is growing. Please, take the necessary action so it can be foreclosed as early as possible.
Very much disappointed with Fullerton.
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Fullerton India Credit customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Sir/Madam,

At the outset, we regret the inconvenience that this has caused.

We wish to let you know that we are unable to locate your account details based on the information provided.

We request that you write to us with your detailed concern and the account details at [protected]@fullertonindia.com.

Regards,
Fullerton India Credit Company Limited

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    Fullerton India Credit Phone
    +91 22 6749 1234 [Corp Office]
    Fullerton India Credit Address
    Supreme Business Park, Floors 5 & 6, B Wing, Supreme IT Park, Supreme City, Powai, Mumbai, Maharashtra, India - 400076
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