[Resolved]  Fullerton India Credit — Harassed and abused by loan recovery agents

Address:New Delhi, Delhi, 110009
Website:www.fullertonindia.com

I am akhilesh singh shrinet, loan account holder of your bank. My loan no: [protected].

I took loan in 2013 since then either few financial issue, you can verify it through my cbil and bank record. Even after that i try to pay emi as much as possible, you can verify this also. My emi due date was over in april-2017 and now there are still some outstanding. For that outstanding i am managing one time pay in next 1-2 months.

But from saturday 08-july-2017 i am getting calls from your dept collectors. I update them also that i will pay in 1-2 month but your current debt collector (I dont know whose name) talking very ruthlessly and start from with abusing with some mens they got my full contact list and with them also they are talking with misbehave and very aggression. I dont know form where they got my contact list but my contact list have contacts whom nothing to do with my loan. Even he is calling my clients and calling them as my wife.

This scenario is completely unacceptable, i want to know my rights and i want to complain with higher authority. Please look is this issue as urgent basic and provide me contact details of your dept collectors so i will complain about this harassment with banking core authority.

As per my information there phone number are following:

+91 [protected]
+[protected]

Loan bank details:

Bank name: fullerton india
Loan holder: akhilesh singh shrinet
Loan no: [protected]
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Aug 13, 2017
Complaint marked as Resolved 
Fullerton India Credit customer support has been notified about the posted complaint.
Verified Support
Jul 13, 2017
Fullerton India Credit Customer Care's response
Dear Mr Singh, as discussed we are looking into the concerns raised and will revert with the details shortly.
Verified Support
Sep 08, 2017
Fullerton India Credit Customer Care's response
Dear Mr. Singh, we understand that queries regarding collection calls has been resolved. We have mailed you the details of our branch official and also the documents required to change the mailing address.
Complaint comments 

Comments

My registered mobile no was lost so please change my new no is:[protected]

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    +91 22 6749 1234 [Corp Office]
    Fullerton India Credit Address
    Supreme Business Park, Floors 5 & 6, B Wing, Supreme IT Park, Supreme City, Powai, Mumbai, Maharashtra, India - 400076
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