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[Resolved]  Fullerton India Credit — harassed and threat by loan recovery agents

I took a personal loan from fullerton india and i have paid 16 emi on time. As i was not well and was admitted due to health issues i was not able to pay my emi on time. My last 2 months emi bounced as i was not on job. My emi amount is rs 9272. I am continuously getting calls from recovery agents from the same.
A guy came to my home today i. E on 30th january 2020 and was threatening me to pay the emi in front of my family and was also saying that if would not pay my emi he would come and sit at my home n will not go until i pay my emi. This is very unacceptable as i said that i would pay my all the emi in the next month as i have recently joined a company and would get salary on 7th feb. The recovery agent named sudhir is coming to my home each and every day and harrasing me and my family. I totally understand that i was not able to pay my emi on time but the way people are trying to recover the money is very unprofessional. I had to sell my mobile phone in order to pay my one emi. I request you to please help me solve this issue as i am harrassed and tortured every day. If these continues there won't be any option left for me and commit suicide. Please help me.
Loan account no :[protected]
Name : ravi sharma
Phone number : [protected]
Complaint marked as Resolved 2020-03-10 00:31:48

Complaint Status


[Jan 31, 2020] Fullerton India Credit customer support has been notified about the posted complaint.
Verified Support
Fullerton India Credit Customer Care's response Feb 04, 2020
Dear Mr. Sharma,

This is with reference to your concern pertaining to collection calls received for your loan account XXXXXXXXXXX1747.

We are looking into the concerns raised and shall revert to you with the details by February 07, 2020.

We request your patience in the interim.

Thanking You,

Nitin Sharma
Customer Service Manager
Customer Complaint Redressal Cell (CCRC)
Fullerton India Credit Co. Ltd.
Verified Support
Fullerton India Credit Customer Care's response Feb 06, 2020
Dear Mr. Sharma,

This is with reference to your concern pertaining to collection calls received for your loan account XXXXXXXXXXX1747.

We wish to inform you that necessary communication is sent on your registered email id dated February 06, 2020.

In case of any further queries pertaining to your loan account, please get in touch with us at [protected]@fullertonindia.com.

Thanking You,

Nitin Sharma
Customer Service Manager
Customer Complaint Redressal Cell (CCRC)
Fullerton India Credit Co. Ltd.
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