[Resolved] Fullerton India Credit — loan closure

meghnakrishnagpillai

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 683101

[protected]- lan. I have been trying to close my loan from july 2019. I payed a cheque to close the loan on 16 th july, but due to overwriting issue, i came to know this got bounced. So i called fullerton customer care and reported the same and i am ready to issue new cheque. But they told they need time and waited till end of july month yet it was not cleared so i had to pay august month emi. Again contacted fullerton, they says need more time for sytem updation

They informed by 10th august, i will be receiving a update andon 10th received a mail, it will take 17th august. I think they will extend it till my next emi time. Please help so that i do not need to pay next emi. I am ready to pay whole amount and close my loan.
Am not able to close the loan form july 16th because their system is not updated. Saying this, they already made me pay one emi,

Was this information helpful?

No (0)

Yes (0)

Aug 21, 2019

Complaint marked as Resolved

Done my payment. NOT yet received NOC for the same. Receievd a mail saying in process. But i paid it through cash. So it has to be updated atleast by nest day. Now am again in awaiting for the update.

Fullerton India Credit customer support has been notified about the posted complaint.

Verified Support

Aug 17, 2019

Fullerton India Credit Customer Care's response Hi Meghanakrishna, we regret the delay and inconvenience caused to you in this regard. We are working on the concerns raised by you and shall revert with an update by August 21, 2019. We request your cooperation and patience in the interim - Fullerton India.

Aug 21, 2019

Updated by meghnakrishnagpillai Today s 21st august. Hope this will be cleared by this day. Pls dont tell, you will need more time. because that is what are you saying since july.

Verified Support

Aug 23, 2019

Fullerton India Credit Customer Care's response Hi Meghanakrishna, we would like to inform you that the loan account stands 'Closed' in our records and shall revert with an update on 'No Dues Letter by August 28, 2019. We request your patience in the interim - Fullerton India.

Verified Support

Aug 26, 2019

Fullerton India Credit Customer Care's response Hi Meghanakrishna, we have responded on the registered email id. We request you to check this at your end and in case of any questions please write to us on [protected]@fullertonindia.com.